Event Planning Manager

Marriott International is a globally recognized leader in the hospitality industry, offering a wide range of lodging options, from luxury hotels to resort accommodations. With a commitment to delivering exceptional guest experiences, Marriott continuously strives to uphold its reputation for excellence, innovation, and inclusivity. The company places a strong emphasis on creating welcoming environments where employees and guests alike can thrive. Operating on a global scale, Marriott blends diverse cultures and talents, fostering a dynamic workplace that values personal growth and professional development.

Within this esteemed establishment, the Westin brand is dedicated to enhancing wellness and well-being for travelers. Known for its pioneering wellness programs and holistic approach to hospitality, Westin empowers guests to regain control and maintain balance during their travels. The team at Westin embodies this mission by encouraging associates to prioritize their own health and wellness, creating a vibrant atmosphere rooted in positivity, enthusiasm, and adventurous spirit.

The Event Planner role at Marriott International, specifically within the Westin team, is a critical position responsible for orchestrating seamless and memorable events. This role involves preparing detailed event documentation, coordinating with sales teams, property departments, and clients to ensure a high level of service throughout all phases of events, from pre-planning to execution and post-event follow-up. Handling events of average complexity, the Event Planner acts as a bridge between sales and operations, ensuring smooth communication and delivering superior experiences that foster client satisfaction and retention.

The Event Planner is entrusted with managing logistics and operations, greeting clients during events, and overseeing billing accuracy. They are key in managing group room blocks and meeting spaces for medium to large groups, solving operational challenges creatively, and integrating current trends in event management to elevate event design. This role demands strong interpersonal skills, a keen eye for detail, and the ability to anticipate and respond to client needs proactively.

Customer service is at the heart of this position, requiring the Event Planner to set a positive example in guest relations, empower team members, and address any issues promptly and effectively. The role extends to leading event management teams by conducting pre- and post-event meetings to ensure all stakeholders are aligned and prepared. Additionally, the Event Planner supports sales and marketing by assisting in revenue forecasting, upselling services, and enhancing the overall profitability of the events.

Human resources responsibilities include reviewing guest feedback, mentoring team members on service behaviors, and implementing corrective action plans to continuously improve service standards. This comprehensive role offers an exciting opportunity to contribute to Marriott's legacy of excellence while growing professionally within a supportive and inclusive environment.

At Westin, you will find a workplace that not only encourages you to do your best work but also supports your purpose and well-being. By joining this team, you become part of a global family committed to being the best version of yourself, both personally and professionally. This position exemplifies Marriott's dedication to equal opportunity employment, embracing diversity, and fostering a culture where every associate can thrive and contribute to extraordinary guest experiences.