Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Opportunities to work around the world with Hyatt Hotels and Resorts
discounted and complimentary hotel room nights
Free Employee Meals
free covered parking
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Excellent training and professional development
Tuition and wellness reimbursement
Employee stock purchase plan
Retail Discounts
Job Description
Grand Hyatt Scottsdale Resort offers a unique hospitality experience nestled in the heart of the American Southwest, inspired by the captivating landscapes and cultural richness of the Sonoran Desert. This upscale hotel combines sophisticated architectural designs influenced by Frank Lloyd Wright with the natural beauty of the region, featuring dramatic mountain views, soothing water elements, and engaging botanical surroundings. This resort is more than just a place to stay; it is a destination where guests immerse themselves in the romance and vibrant spirit of the Southwest through a blend of luxurious amenities and six distinct dining experiences curated by celebrity chef Richard Blais. Hyatt Hotels and Resorts, a globally recognized hospitality brand since 1957, is dedicated to fostering a culture of care and belonging where employees are valued as family. With a strong emphasis on people and professional growth, Hyatt continues to thrive as one of the world's best and fastest-growing hospitality companies, transforming jobs into meaningful careers.
The Event Planning Manager position at Grand Hyatt Scottsdale Resort is a vital role focused mainly on servicing sales bookings and ensuring flawless execution of corporate, group, social, and incentive events. This role acts as the crucial link between meeting planners and hotel departments, overseeing every detail from contract administration to on-site event management. The Event Planning Manager is responsible for managing all aspects of event logistics, including food and beverage arrangements, audio-visual requirements, room blocks, billing, and post-event reviews. This position requires a high level of coordination among various internal departments such as Food & Beverage, Banquets, AV, and Rooms to deliver seamless group experiences that meet client expectations and Hyatt's brand standards.
Ideal candidates for the role are detail-oriented and highly organized professionals skilled in handling a diverse portfolio of business events and group functions. Their responsibilities include serving as the primary client contact post-booking, building strong client relationships, managing detailed Banquet Event Orders (BEOs), and maintaining accurate event files and timelines. The Event Planning Manager works collaboratively with sales, revenue, and operations teams to maximize revenue opportunities and enhance guest satisfaction. This role also demands the ability to resolve event-related issues efficiently while maintaining professionalism and client focus. The position offers an exciting opportunity for career growth within a company that values empathy, integrity, respect, inclusion, experimentation, and wellbeing. Benefits include opportunities for global work experiences, discounted and complimentary hotel stays, free employee meals, free parking, comprehensive medical, dental and vision insurance for full-time employees, retirement savings plans, extensive professional development resources, tuition and wellness reimbursements, employee stock purchase plans, and discounts at various retailers. This position demands some flexibility with working hours, including occasional evenings and weekends based on event needs, making it ideal for dynamic individuals passionate about delivering exceptional event experiences in an inspiring resort setting.
The Event Planning Manager position at Grand Hyatt Scottsdale Resort is a vital role focused mainly on servicing sales bookings and ensuring flawless execution of corporate, group, social, and incentive events. This role acts as the crucial link between meeting planners and hotel departments, overseeing every detail from contract administration to on-site event management. The Event Planning Manager is responsible for managing all aspects of event logistics, including food and beverage arrangements, audio-visual requirements, room blocks, billing, and post-event reviews. This position requires a high level of coordination among various internal departments such as Food & Beverage, Banquets, AV, and Rooms to deliver seamless group experiences that meet client expectations and Hyatt's brand standards.
Ideal candidates for the role are detail-oriented and highly organized professionals skilled in handling a diverse portfolio of business events and group functions. Their responsibilities include serving as the primary client contact post-booking, building strong client relationships, managing detailed Banquet Event Orders (BEOs), and maintaining accurate event files and timelines. The Event Planning Manager works collaboratively with sales, revenue, and operations teams to maximize revenue opportunities and enhance guest satisfaction. This role also demands the ability to resolve event-related issues efficiently while maintaining professionalism and client focus. The position offers an exciting opportunity for career growth within a company that values empathy, integrity, respect, inclusion, experimentation, and wellbeing. Benefits include opportunities for global work experiences, discounted and complimentary hotel stays, free employee meals, free parking, comprehensive medical, dental and vision insurance for full-time employees, retirement savings plans, extensive professional development resources, tuition and wellness reimbursements, employee stock purchase plans, and discounts at various retailers. This position demands some flexibility with working hours, including occasional evenings and weekends based on event needs, making it ideal for dynamic individuals passionate about delivering exceptional event experiences in an inspiring resort setting.
Job Requirements
- High school diploma or equivalent
- 2+ years of experience in hotel event planning, group services, or conference planning (non-wedding/social preferred)
- Ability to manage multiple priorities in a fast-paced environment
- Strong communication and interpersonal skills
- Knowledge of meeting space operations and event logistics
- Experience with hotel management software such as Delphi or Opera preferred
- Availability to work flexible hours including evenings and weekends
Job Qualifications
- 2+ years of experience in hotel event planning, group services, or conference planning (non-wedding/social preferred)
- Strong understanding of meeting space operations, event logistics, and banquet coordination
- Exceptional organizational and communication skills
- Experience working with Delphi, Opera, or similar systems preferred
- Ability to manage multiple events and priorities in a fast-paced environment
- Flexible schedule, including some evenings/weekends as event needs dictate
Job Duties
- Serve as the primary contact for clients after the booking phase, building strong relationships and ensuring all event details are captured and executed
- Coordinate internal departments (F&B, Banquets, AV, Rooms, etc.) to ensure seamless delivery of group programs and meetings
- Conduct pre-event meetings, create detailed Banquet Event Orders (BEOs), and manage group resumes
- Collaborate with Sales, Revenue, and Operations to maximize revenue opportunities and guest satisfaction
- Maintain accurate event files, timelines, and records in accordance with brand standards
- Resolve any event-related issues with professionalism, urgency, and client focus
- Conduct post-event follow-ups, contribute to event recap, and service improvement efforts
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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