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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Opportunities to work around the world with Hyatt Hotels and Resorts
discounted and complimentary hotel room nights
Free Employee Meals
free covered parking
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Excellent training and professional development
Tuition and wellness reimbursement
Employee stock purchase plan
Retail Discounts
Job Description
Grand Hyatt Scottsdale Resort offers a unique hospitality experience nestled in the heart of the American Southwest, inspired by the captivating landscapes and cultural richness of the Sonoran Desert. This upscale hotel combines sophisticated architectural designs influenced by Frank Lloyd Wright with the natural beauty of the region, featuring dramatic mountain views, soothing water elements, and engaging botanical surroundings. This resort is more than just a place to stay; it is a destination where guests immerse themselves in the romance and vibrant spirit of the Southwest through a blend of luxurious amenities and six distinct dining experiences curated by celebrity... Show More
Job Requirements
- High school diploma or equivalent
- 2+ years of experience in hotel event planning, group services, or conference planning (non-wedding/social preferred)
- Ability to manage multiple priorities in a fast-paced environment
- Strong communication and interpersonal skills
- Knowledge of meeting space operations and event logistics
- Experience with hotel management software such as Delphi or Opera preferred
- Availability to work flexible hours including evenings and weekends
Job Qualifications
- 2+ years of experience in hotel event planning, group services, or conference planning (non-wedding/social preferred)
- Strong understanding of meeting space operations, event logistics, and banquet coordination
- Exceptional organizational and communication skills
- Experience working with Delphi, Opera, or similar systems preferred
- Ability to manage multiple events and priorities in a fast-paced environment
- Flexible schedule, including some evenings/weekends as event needs dictate
Job Duties
- Serve as the primary contact for clients after the booking phase, building strong relationships and ensuring all event details are captured and executed
- Coordinate internal departments (F&B, Banquets, AV, Rooms, etc.) to ensure seamless delivery of group programs and meetings
- Conduct pre-event meetings, create detailed Banquet Event Orders (BEOs), and manage group resumes
- Collaborate with Sales, Revenue, and Operations to maximize revenue opportunities and guest satisfaction
- Maintain accurate event files, timelines, and records in accordance with brand standards
- Resolve any event-related issues with professionalism, urgency, and client focus
- Conduct post-event follow-ups, contribute to event recap, and service improvement efforts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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