Event Planning Coordinator at Hyatt Hotels Cambridge, MA

Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina is a premier resort known for its excellence in service, safety, and wellness. Located in a picturesque setting, this globally respected hospitality brand is part of the Hyatt portfolio, which is synonymous with luxury and exceptional guest experiences. The resort has earned numerous prestigious accolades including the 2024 U.S. News Best Hotels Gold Badge, GBAC STAR Accreditation, TripAdvisor's Travelers' Choice Award, and recognition as a 2024 Healthiest Maryland Business - Standout. These honors reflect the property's commitment to quality, guest satisfaction, and employee well-being. Hyatt Regency Chesapeake Bay provides a culture deeply rooted in care, collaboration, and innovation, making it an inspiring place to work for those passionate about hospitality.

The Event Planning Coordinator role at Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina is crucial to the successful execution of various events hosted at the property, such as meetings, conferences, weddings, and special events. This position acts as the essential link between clients and the internal teams, ensuring event plans are flawlessly executed from initial booking through to final billing. The coordinator works closely with clients to understand their needs, preferences, and budget, then translates these into detailed event orders and banquet event sheets to guide the operational staff.

This full-time position offers a competitive salary of $20.00 per hour and provides an excellent opportunity to grow within an award-winning organization. The Event Planning Coordinator will maintain constant communication with clients before, during, and after events to deliver seamless experiences. Coordination with departments like kitchen, banquet, front office, and housekeeping is critical to meet event requirements effectively. Site inspections and client walkthroughs are part of the duties to ensure all aspects meet expectations. Administrative functions include managing event contracts, tracking deposits, assisting with billing, and preparing post-event reports to improve service standards. Exceptional guest relations skills are required to anticipate client needs and resolve on-site issues professionally, while also promoting the hotel amenities to encourage future business.

This role is ideal for individuals with 1 to 3 years of event coordination experience, preferably in a hotel or hospitality setting, who possess strong organizational and multitasking abilities with keen attention to detail. Proficiency in Microsoft Office and event management software such as Delphi and Opera is necessary. Flexibility to work evenings, weekends, and holidays is required based on event schedules. Hyatt values diversity and is committed to inclusive hiring practices that consider all qualified candidates regardless of race, gender, or veteran status.

Aside from competitive pay, Hyatt offers a wide range of benefits including medical, dental, and vision insurance that begin after 30 days of employment; free and discounted room nights; exclusive discounts on dining and wellness apps; paid time off including new child leave; 401(k) matching up to 4%; employee stock purchase plans; tuition reimbursement; and meal credits for employees. These benefits contribute to a supportive and rewarding work environment where employees can thrive and advance their careers. Joining the Hyatt Regent Chesapeake Bay team means becoming part of a hospitality leader dedicated to delivering memorable guest experiences within a nurturing and progressive culture.