Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $51,000.00 - $72,900.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Hyatt Centric Beale Street Memphis and Caption by Hyatt represent a premier hospitality establishment renowned for delivering exceptional guest experiences through sophisticated accommodations and outstanding event services. As part of the global Hyatt brand, these properties blend modern comfort with local culture in the vibrant city of Memphis, Tennessee. The hotels are strategically located to attract a diverse clientele including business travelers, corporate groups, social event organizers, and tourists seeking a vibrant yet comfortable stay. With a strong commitment to personalized service and attention to detail, Hyatt Centric Beale Street Memphis and Caption by Hyatt have established themselves as preferred... Show More
Job Requirements
- Minimum 2 years of hotel event sales or planning experience
- bachelor’s degree or equivalent work experience in hospitality, event management, or food and beverage
- knowledge of the Memphis event market or similar local market preferred
- strong contract negotiation skills
- excellent verbal and written communication skills
- proficiency in Microsoft Office and Hyatt sales/event systems (Envision, OPERA, Excel)
- ability to manage multiple events simultaneously in a fast-paced environment
- must be detail-oriented and highly organized
- professional appearance and confident presentation skills required
- availability to work flexible hours including evenings, weekends, and holidays
- experience working with vendors and leveraging business relationships
- participation in local networking organizations
- experience in data analytics
- strong time management and multi-tasking skills
- positive leadership characteristics
- experience in training and guiding teams through event sales, planning, and execution
- comprehensive knowledge of hotel operational departments
- must be able to work on-site with no remote work option
Job Qualifications
- Minimum 2 years of hotel event sales or planning experience
- bachelor’s degree or equivalent work experience in hospitality, event management, or food and beverage
- knowledge of the Memphis event market or similar local market
- strong contract negotiation skills
- excellent verbal and written communication skills
- proficiency in Microsoft Office and Hyatt sales/event systems (Envision, OPERA, Excel)
- ability to manage multiple events simultaneously in a fast-paced environment
- detail-oriented and highly organized
- professional appearance and confident presentation skills
- availability to work flexible hours including evenings, weekends, and holidays
- experience with vendors and leveraging business relationships to drive new business
- participation in local networking organizations
- experience in creative development of marketing concepts and custom proposals
- understanding of negotiation and interpretation of contracts
- experience in data analytics to drive sales success
- strong time management and multi-tasking skills
- positive leadership characteristics
- experience in training and guiding a team through event sales, planning, and execution
- comprehensive knowledge of hotel operational departments (banquets, setup, audiovisual, finance, guest services, reservations, housekeeping, restaurants, engineering)
Job Duties
- Proactively source, sell, and secure local catering business (corporate meetings, weddings, galas, fundraisers, social events)
- conduct hotel site tours, tastings, custom proposals, and contract negotiations
- prospect and develop new client relationships through networking and community involvement
- drive event revenue through effective upselling strategies and creative event design
- serve as the primary contact for clients from contract turnover through event completion
- coordinate all event details including food and beverage, audiovisual, room blocks, event agendas, and billing
- guide clients through the planning process with professionalism, creativity, and attention to detail
- collaborate with Sales, Revenue, and Operations to maximize group profitability and guest satisfaction
- lead pre-event meetings and develop detailed Banquet Event Orders (BEOs) and group resumes
- be present during key on-site functions to ensure flawless execution and guest satisfaction
- partner with Sales and Events Team and hotel departments (Banquets, Culinary, AV, Rooms, and Finance) to ensure seamless event delivery
- understand and manage meeting room configurations, sleeping room inventory, and space optimization
- contribute to the hotel’s forecasting, revenue planning, and post-event recap process
- support and train team members on event planning best practices and hotel procedures
Job Location
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