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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Life insurance
long-term disability insurance
Retirement Plan
Tuition Reimbursement
Job Description
The Event Planner position is offered by the Associated Students Inc. (ASI) at California State University, Fullerton, located in Fullerton, CA. ASI is an organization dedicated to enhancing the student experience by providing essential services, programs, and facilities that promote student engagement and campus involvement. Operating within the bustling environment of the Titan Student Union, ASI offers a vibrant and diverse work atmosphere focused on supporting the campus community through event management, cultural programming, and student-oriented services.
ASI prides itself on fostering an inclusive environment and supporting diversity, equity, and inclusion (DEI) principles throughout its programs and services. The organizat... Show More
ASI prides itself on fostering an inclusive environment and supporting diversity, equity, and inclusion (DEI) principles throughout its programs and services. The organizat... Show More
Job Requirements
- Bachelor's degree from an accredited university
- minimum of 2-3 years experience in event management, customer service, or related field
- strong communication skills
- proficiency in event scheduling software
- knowledge of campus policies regarding events with minors and alcohol service
- ability to handle physical demands including lifting up to 30 pounds
- valid driver's license and current auto insurance may be required
- ability to work flexible hours including off-campus or after-hours events
- satisfactory employment history and criminal background check
- must sign ASI Mandatory Reporter Form
- commitment to DEI principles
Job Qualifications
- Bachelor's degree from an accredited university
- 2-3 years of experience in event management, customer service, or related field
- experience in higher education preferred
- strong commitment to customer service
- excellent written and verbal communication skills
- highly organized and detail-oriented
- ability to manage multiple reservations and deadlines
- skilled at resolving issues and handling unexpected situations
- ability to collaborate with internal departments, caterers, and external clients
- knowledge of event planning principles, logistics, and reservation management
- proficiency with event scheduling and booking software
- understanding of facility use policies and campus safety regulations
- knowledge of AV, lighting, and event technology
- basic financial management skills
- ability to make sound decisions regarding event logistics and client requests
Job Duties
- Process facility reservation requests from on-campus and off-campus clients
- determine appropriate facility and service requirements
- provide client with rental information, including facility use policies, procedures, resources, facility and staffing costs, catering and alcohol procedures, parking information, and important deadlines
- advise clients on other available campus resources
- review and determine appropriate risk management steps
- work with clients to meet ASI minimum risk management requirements
- ensure CSU standards regarding events with minors are enforced
- submit alcohol service requests for off-campus clients
- ensure campus clients follow alcohol procedures per Presidential Directive 1
- review food and beverage plans for coordination with approved caterers
- utilize event-diagramming software to design meeting and event space layouts
- maintain adherence to safety regulations and attend safety meetings
- manage art gallery space reservations
- manage the Student Art Show
- serve as liaison between University Conference Center and ASI programming departments
- assist in preparing annual operating budget for art galleries
- assign charges and process payments according to procedures
- respond to customer requests and provide problem resolutions
- schedule and lead pre-event client walk-throughs
- monitor high-profile or complex reservations
- work with Communications, Marketing, and Design to promote art gallery scheduling
- support the day-to-day operations of the University Conference Center including assisting student staff and answering client inquiries
- perform other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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