Event Planner

Forest Home is a well-established Christian retreat and conference center dedicated to providing transformative experiences by fostering spiritual growth, community engagement, and exceptional hospitality. Nestled in a serene natural setting, Forest Home offers a unique environment where groups can escape daily distractions, connect with God, and build strong relationships through retreats, conferences, and events. As a ministry-focused organization, Forest Home integrates faith and service into all aspects of its operations, striving to uphold its mission, vision, and core values that emphasize surrender to Christ, love, service, integrity, excellence, community engagement, and innovation. The center is renowned for its commitment to guest satisfaction and fostering a welcoming atmosphere that supports spiritual life activities and nurtures growth in personal faith.

The role of Guest Group Coordinator at Forest Home involves the critical task of developing, maintaining, and deepening relationships with guest group leaders, ministry partners, and other organizations. This position is pivotal in ensuring superior customer service and facilitating outstanding guest experiences from the beginning stages of event planning through to post-event follow-up. Acting as the primary point of contact, the Guest Group Coordinator orchestrates all pre-retreat services, ensuring effective communication between guests and internal departments. This includes managing detailed logistics such as meal schedules, arrival and departure times, housing arrangements, meeting space setups, and administrative requirements like the collection of liability insurance and consent forms.

The Guest Group Coordinator works collaboratively with sales teams and ministry liaisons to support a seamless planning process, enabling groups to confidently plan their retreats knowing their needs are anticipated and addressed with precision. Post-retreat, the coordinator actively follows up with group leaders to obtain feedback, facilitate the completion of necessary paperwork, and encourage future bookings, thereby maintaining a loyal and expanding customer base. This position also requires the individual to participate in operational coordination during events as needed and contribute to internal meetings by sharing impact stories and aligning with Forest Home's spiritual mission.

Forest Home seeks candidates who are self-starters with experience in ministry, sales, guest relations, or related fields, ideally with a background working in retreat or camp settings. The role demands excellent interpersonal skills, proficiency with Microsoft Office and CRM systems, and the ability to manage multiple priorities with exceptional attention to detail. Additionally, the Guest Group Coordinator must embody Forest Home's core values, including strong spiritual commitment, a servant heart, a Christ-like attitude, and a dedication to service and excellence.

This full-time role demands a flexible schedule, including availability on weekends, to meet the needs of various guest events. While there are no supervisory responsibilities, the position requires collaboration across multiple departments and the ability to work from a home office with minimal supervision. Physical demands are moderate, involving occasional lifting and typical office activities, and the work environment may expose employees to outdoor elements and moderate noise levels.

Joining Forest Home as a Guest Group Coordinator means becoming part of a mission-driven team committed to making a lasting impact through the provision of high-quality guest experiences that foster spiritual growth and community. It is an opportunity to contribute to a legacy of faith-filled service while developing professionally within a supportive and values-centered organization.