Michaels logo

Event Party Host

Job Overview

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts

Job Description

The Michaels Companies, Inc. is a leading arts and crafts retail chain operating over 1,300 stores across 49 states in the U.S. and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the premier destination for all things creative. As a specialty retailer, Michaels offers a vast assortment of merchandise including custom framing, crafting supplies, art materials, and seasonal décor. The company also owns Artistree, a manufacturer of custom and specialty framing products, reinforcing its commitment to providing high-quality and unique creative solutions. Michaels focuses on delivering engaging customer experiences both in-store and online through its websites Michaels.com and Michaels.ca. The company prides itself on fostering a welcoming and inclusive environment for customers and team members alike, emphasizing creativity, innovation, and collaboration.

The role of Event Coordinator at Michaels in Frisco, TX, is an exciting opportunity for individuals passionate about engaging with customers and facilitating memorable creative experiences. This position involves planning, coordinating, and implementing various events within the Michaels store, including children’s birthday parties and craft classes. The Event Coordinator is responsible for managing multiple events simultaneously, ensuring each event runs smoothly and meets the high standards of the Michaels brand. The role requires excellent communication skills and the ability to interact effectively with customers of all ages, creating a fun and creative atmosphere.

In addition to event management, the Event Coordinator supports the store’s operational tasks, including customer service, merchandise management, and adherence to store recovery and safety standards. This position demands a customer-centric approach, ensuring every guest receives friendly, efficient service and enjoys a stress-free shopping experience. The Event Coordinator also plays a role in promoting Michaels’ rewards programs and assisting with online order processes such as Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).

Team members in this role are expected to maintain store cleanliness, participate in stock and inventory activities, and uphold company policies and safety procedures. The position is dynamic and requires the ability to handle physical tasks such as lifting heavy boxes, standing for extended periods, and using ladders when necessary. Working hours may include evenings, weekends, and early mornings, accommodating the needs of the customers and store operations.

Michaels offers a supportive work environment that values diversity and inclusion, providing reasonable accommodations to qualified individuals. The company’s commitment to employee well-being is demonstrated through comprehensive benefits for both full-time and part-time team members. Benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and more. Michaels is dedicated to nurturing a positive workplace where employees can grow, develop skills, and contribute to the creative mission of the brand.

This Event Coordinator position is ideal for candidates with strong organizational abilities, creativity, and a passion for customer service and community engagement. Experience with children’s events and a welcoming, energetic personality will help candidates thrive in this role. By joining Michaels, team members become part of a company that celebrates creativity and encourages makers of all ages to express themselves through crafting and art.

Job Requirements

  • High school diploma or equivalent
  • Experience in event coordination or customer service
  • Ability to stand for long periods
  • Ability to lift heavy items and use ladders
  • Good communication skills
  • Ability to work nights, weekends, and early mornings
  • Must satisfy federal, state, and local legal requirements for employment
  • Must be able to perform physical tasks such as bending, lifting, and carrying
  • Commitment to uphold safety and company policies
  • Must obtain reasonable accommodations if needed to perform job functions

Job Qualifications

  • Experience working with children's events
  • Retail or customer service experience
  • Excellent people and communication skills including verbal, written, and nonverbal
  • Organizational and interpersonal skills
  • Creative problem-solving abilities
  • Ability to handle job stress and interact effectively with diverse customers and co-workers
  • Energetic and enthusiastic personality

Job Duties

  • Plan and coordinate multiple events including children's birthday parties and craft classes
  • Engage with clients of all ages by creating a fun and creative environment
  • Demonstrate and instruct craft projects and activities such as face painting
  • Facilitate party add-ons like goody bags and balloons to company standards
  • Communicate event details with clients and store team members
  • Complete administrative tasks including answering emails and making phone calls
  • Adjust event plans based on client feedback and create backup plans
  • Ensure client satisfaction and uphold cleanliness and safety standards
  • Help customers shop and locate products
  • Provide fast and friendly checkout experiences
  • Promote rewards programs and credit card enrollments
  • Educate customers on Voice of Customer survey
  • Assist with Buy Online Pickup in Store and Ship From Store processes
  • Participate in truck unload, stocking, and merchandise recovery
  • Perform Store in Stock Optimization and adhere to safety programs
  • Follow Standard Operating Procedures and company policies
  • Maintain positive and respectful interactions with customers and team members
  • Cross-train in custom framing selling and production
  • Participate in daily store cleanliness tasks

Job Criteria

Experience

No experience required


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