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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Complimentary nights at Lore Group hotels
Employee and immediate family rates
friends and family rates
Employee discount at partner hotels
Discounts at Lore Group restaurants and bars
Paid vacation
Company paid life insurance
Employee assistance program
Referral Incentive
401k with match
Training and development programs
Complimentary employee meals
employee recognition programs
Job Description
Riggs Washington DC is a distinguished hotel situated on the iconic downtown corner of Penn Quarter's 9th and F Street. The hotel is housed in a historic building that was formerly home to the Riggs National Bank, providing a unique blend of rich history with contemporary hospitality. Riggs boasts 181 guest rooms, each thoughtfully designed to pay homage to the building's legacy while offering modern comforts. The establishment is well-known for its all-occasion European brasserie-inspired restaurant, Café Riggs, that serves sophisticated cuisine in an inviting ambiance. Additionally, Riggs is home to Silver Lyan, a subterranean bar crafted by the internationally... Show More
Job Requirements
- Minimum high school diploma or equivalent
- Minimum 1-2 years of banquet, restaurant, or hotel event experience
- Prior leadership or supervisory experience preferred
- Ability to communicate effectively with team members and guests
- Ability to manage multiple priorities in a fast-paced setting
- Flexibility to work evenings, weekends, and holidays
- Commitment to uphold hotel policies and safety standards
Job Qualifications
- Minimum 1-2 years of banquet, restaurant, or hotel event operations experience
- Prior leadership or supervisory experience preferred
- Strong understanding of banquet service standards and event execution
- Excellent communication, organization, and problem-solving skills
- Ability to work in a fast-paced environment while maintaining attention to detail
- Flexible schedule including evenings, weekends, and holidays
Job Duties
- Oversee the setup, execution, and breakdown of banquet functions, meetings, weddings, and special events
- Review Banquet Event Orders (BEOs) and ensure all event details are executed accurately
- Conduct pre-shift meetings with banquet staff to communicate event timelines, service expectations, VIP details, and operational needs
- Ensure banquet rooms and event spaces are set according to hotel standards and client specifications
- Monitor service throughout events to ensure high-quality guest experience and timely execution
- Serve as the main point of contact for banquet staff during events and communicate effectively with the kitchen, culinary, stewarding, audio visual, and hotel leadership teams
- Respond promptly and professionally to guest requests, concerns, and service recovery opportunities
- Supervise banquet servers, bartenders, housepersons, and support staff during events
- Assist with training, coaching, and development of banquet team members
- Support scheduling, staffing, and labor management to ensure operational efficiency
- Maintain a positive, professional, and team-oriented work environment
- Ensure team members comply with hotel policies, grooming standards, attendance expectations, and safety procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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