You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,400.00 - $67,500.00
Work Schedule
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
flexible schedule
Job Description
The hiring establishment is a distinguished hotel and convention center company that prides itself on delivering superior guest experiences through world-class service, outstanding operational management, and technological integration. As a leader in the hospitality and event management industry, this company operates several high-revenue locations that consistently exceed three million dollars annually, showcasing its robust business model and dedication to excellence. Known for its polished and professional image, the organization is deeply committed to cultivating a positive, collaborative work environment centered around core values of hospitality, ownership, and integrity. The hotels maintain rigorous standards, ensuring guests' needs are met with exceptional... Show More
Job Requirements
- High school diploma
- 4+ years audio visual and customer service/hospitality experience
- 2+ years supervisory experience
- Ability to manage floor operations and technician workflow
- Knowledge of audio visual equipment in live environments
- Proficient with computers and software programs
- Strong leadership and customer service skills
- Ability to work irregular hours including evenings, weekends and holidays
- Ability to meet physical demands such as lifting, standing, walking and climbing
- Willingness to work in multiple hotel locations
- Ability to maintain professional appearance and conduct according to company standards
Job Qualifications
- High school diploma required
- Bachelor’s degree preferred
- Minimum 4 years of audio visual and customer service/hospitality experience
- At least 2 years of supervisory experience
- Experience leading workflow and teams
- Working knowledge of audio visual equipment in live show settings
- Proficiency with computer hardware
- Proficiency in computer software including Microsoft Office and Internet applications
- Effective leadership skills and customer satisfaction focus
Job Duties
- Manage the daily floor activities and workflow of technicians to ensure timely and quality service delivery
- Provide direct supervision of team members including scheduling and time keeping
- Ensure billing is reviewed and approved by clients and advise management of any potential challenges
- Update and complete daily equipment sheets accurately
- Manage inventory control procedures maintaining safety, security, and quality assurance
- Attend pre-event meetings such as BEO and Pre-Cons
- Delegate tasks appropriately to team members
- Review quotes and provide recommendations for cost efficiencies
- Supervise and mentor operational staff to ensure client satisfaction and maximize revenue via upselling
- Provide outstanding customer service by building strong relationships with clients, team members, vendors and other properties
- Meet guests onsite to confirm needs are met and equipment is functioning
- Promote and reinforce a positive work environment based on core company values
- Hire, develop, lead and motivate technicians and support staff
- Drive professional development and training efforts
- Handle human resource issues including performance management and salary administration
- Effectively use company computer systems and ensure team training
- Register and recommend team members for additional training as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: