You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Event Operations Manager Savannah International Convention Center
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,776.00 - $63,409.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Encore is a leading event technology and production company renowned for delivering exceptional audio visual and event solutions to a diverse clientele. Operating within hotel and convention center environments, Encore specializes in managing and executing high-quality technical services that support a wide array of events ranging from corporate meetings and conferences to large-scale concerts and productions. The company places a strong emphasis on innovation, customer service excellence, and fostering a supportive work culture grounded in its core values. With numerous locations generating multimillion-dollar revenues, Encore remains a leader in the event services industry by consistently providing top-tier technologies and professional... Show More
Job Requirements
- High school diploma
- 4 years audio visual and customer service or hospitality experience
- 2 years supervisory experience
- Knowledge of audio visual equipment
- Proficiency with computer hardware
- Proficiency with software and Microsoft Office
- Leadership ability
- Customer service focus
Job Qualifications
- High school diploma required
- Bachelor’s degree preferred
- Minimum 4 years of audio visual and customer service or hospitality experience
- At least 2 years of supervisory experience
- Demonstrated ability to lead workflow and teams
- Working knowledge of audio visual equipment in live environments
- Proficiency with computer hardware
- Skilled in software including Internet and Microsoft Office
- Effective leadership skills
- Strong focus on customer satisfaction
Job Duties
- Manages daily floor activities and workflow of technicians to ensure timely delivery of equipment and services
- Provides direct supervision including scheduling and timekeeping
- Reviews and approves client billing and communicates potential challenges
- Updates and completes daily equipment sheets
- Manages inventory control to maintain proper levels and ensure safety and quality
- Attends pre-production and event meetings as needed
- Delegates tasks appropriately
- Reviews quotes and recommends cost efficiencies
- Supervises and mentors staff to maximize client satisfaction and revenue
- Provides outstanding customer service and maintains professional image
- Meets with guests to ensure fulfillment of needs and equipment functionality
- Promotes a positive work environment and core values
- Hires, develops, and motivates technical and support staff
- Drives team training and professional development
- Manages performance issues, salary administration, and training
- Utilizes and trains team on company computer systems and software
- Registers and recommends team for additional training opportunities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: