Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $20.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
performance-based incentives
Healthcare coverage
Paid Time Off
Employee Discounts
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading location-based entertainment platform with over 360 locations across North America. The company specializes in providing exceptional experiential offerings including bowling, amusements, water parks, and family entertainment centers, making it a top choice for fun and memorable outings. Additionally, Lucky Strike Entertainment owns the Professional Bowlers Association, which is the major league of bowling and a growing media property boasting millions of fans globally. The company is committed to delivering top-notch entertainment experiences and fostering a vibrant workplace culture. For more details about Lucky Strike Entertainment, visit ir.luckystrikeent.com.
The role of Event Operations Manager at Lucky Strike Entertainment is a dynamic opportunity for individuals who thrive in fast-paced, guest-focused environments. This position entails managing a team of Event Hosts to ensure that every event runs flawlessly and exceeds client expectations. Reporting directly to the center’s General Manager, the Event Operations Manager plays a crucial role in orchestrating special events, coordinating with sales and operations teams, and maintaining high standards of guest satisfaction. This role requires exceptional organizational and interpersonal skills, along with a passion for hospitality and event management.
As an Event Operations Manager, you will be the key figure in bringing events to life, overseeing the entire event setup, hosting special events, and making personal connections with clients to ensure their guests’ needs are not only met but exceeded. Your responsibilities also include forecasting event staffing needs, managing schedules, counseling staff, and ensuring adherence to HR policies. Flexibility is essential as this role demands working varied shifts, including weekends, holidays, and extended hours when necessary. The position offers a competitive hourly wage ranging from $20.00 to $24.00 plus a 2% commission on all extensions, along with a comprehensive benefits package including healthcare coverage and performance-based incentives. This is a fantastic opportunity for a hospitality professional looking to advance their career in event operations within a vibrant and fun entertainment company.
The role of Event Operations Manager at Lucky Strike Entertainment is a dynamic opportunity for individuals who thrive in fast-paced, guest-focused environments. This position entails managing a team of Event Hosts to ensure that every event runs flawlessly and exceeds client expectations. Reporting directly to the center’s General Manager, the Event Operations Manager plays a crucial role in orchestrating special events, coordinating with sales and operations teams, and maintaining high standards of guest satisfaction. This role requires exceptional organizational and interpersonal skills, along with a passion for hospitality and event management.
As an Event Operations Manager, you will be the key figure in bringing events to life, overseeing the entire event setup, hosting special events, and making personal connections with clients to ensure their guests’ needs are not only met but exceeded. Your responsibilities also include forecasting event staffing needs, managing schedules, counseling staff, and ensuring adherence to HR policies. Flexibility is essential as this role demands working varied shifts, including weekends, holidays, and extended hours when necessary. The position offers a competitive hourly wage ranging from $20.00 to $24.00 plus a 2% commission on all extensions, along with a comprehensive benefits package including healthcare coverage and performance-based incentives. This is a fantastic opportunity for a hospitality professional looking to advance their career in event operations within a vibrant and fun entertainment company.
Job Requirements
- Bachelor’s degree
- 1 year plus management experience
- 2 plus years banquet captain experience
- knowledge of food and beverage and hospitality industry
- experience in event planning and execution
- proficiency with MS Office Suite and database software preferred
- knowledge of POS register systems
Job Qualifications
- 1 year plus management experience
- 2 plus years banquet captain experience
- bachelor’s degree
- knowledge of food and beverage and hospitality industry
- broad knowledge of or experience in event planning and execution
- proficiency in MS Office Suite and database software preferred
- knowledge of POS register systems
Job Duties
- Host special events
- manage your team of event hosts
- oversee all setup of appropriate areas
- work with sales staff and operations team to create a seamless event experience
- make personal connections with event contacts and exceed guest needs
- ensure completion of all event reporting and use guest feedback to improve satisfaction
- utilize client database to forecast events and schedule event staff
- counsel and discipline staff according to HR policies
- be available to work varying shifts including weekends, holidays, and extended workdays
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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