Event Operations Manager

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the world’s premier location-based entertainment platforms, operating over 360 venues across North America. Specializing in bowling, amusements, water parks, and family entertainment centers, Lucky Strike Entertainment cultivates exciting and memorable experiences for millions of guests. The company also owns and operates the Professional Bowlers Association, the premier professional bowling league and a major growing media entity with a vast global following. This combination of high-energy entertainment offerings and professional sports ownership makes Lucky Strike a leader in the hospitality and entertainment industry. With a culture that celebrates fun, community, and innovative guest experiences, Lucky Strike is dedicated to delivering tremendous value to its customers while providing a dynamic, engaging workplace for its employees.

The Event Operations Manager role at Lucky Strike Entertainment is designed for an energetic, organized professional who thrives in a lively, fast-paced environment where bowls, arcade games, parties, and delicious food come together to create unique guest experiences. Reporting directly to the General Manager, this position is critical in ensuring that every event hosted at the center is flawless, fun, and leaves guests eager to return. The Event Operations Manager leads a team of Event Hosts, focusing on seamless event execution, hosting excellence, and delivering top-notch customer engagement.

This job is ideal for someone with exceptional organizational and interpersonal skills, who enjoys managing and motivating teams while maintaining an unrelenting focus on guest satisfaction. It requires the ability to work closely with sales and operations teams to craft events that not only meet but exceed client expectations. As the leader of event operations, this manager will oversee scheduling, staff counsel, and event reporting, using guest feedback to continuously raise the bar on service quality. Flexibility is crucial, as the role involves working various shifts, including weekends, holidays, and extended days to accommodate the dynamic nature of event hosting.

The position offers competitive pay ranging from $30 to $35 per hour, plus commission, along with performance-based incentives and a comprehensive total rewards package that includes healthcare coverage and other benefits tailored to the needs of the employee. Those interested can find additional work benefits and details through Lucky Strike Entertainment’s benefits resources.

This opportunity is not just a job; it’s a chance to become part of an exciting and vibrant company that values creativity, team spirit, and professionalism in the entertainment experience sector. By joining Lucky Strike Entertainment as an Event Operations Manager, you will play a pivotal role in orchestrating unforgettable experiences centered on fun and hospitality, while developing your career within a respected industry leader.