Event Operations Manager

Blue Plate Catering is a well-established catering company dedicated to delivering exceptional food and service experiences. Known for its commitment to quality and client satisfaction, Blue Plate Catering operates as a leader in the hospitality industry, specializing in large-scale event catering with a focus on excellence in both culinary artistry and event execution. The company fosters a work environment centered around core values such as happiness, joy, fun, humility, authenticity, and a strong commitment to care for their customers and team members alike. Blue Plate Catering’s mission is to "care more" by turning their clients' visions into reality through dedicated food and service experiences that meet the highest standards.

The Event Operations Manager at Blue Plate Catering is a key leadership role responsible for the oversight and execution of all Front of House (FOH) event service operations. This full-time, salaried exempt position typically follows a Monday through Saturday schedule, averaging 40 hours weekly with variable shifts that include evenings, holidays, and extended hours as dictated by business needs. The Event Operations Manager ensures service excellence, operational readiness, and seamless event execution through proactive staffing management and logistical oversight, especially for large-scale and VIP events.

In this role, the manager leads and coordinates FOH teams including event supervisors, captains, servers, and bartenders, ensuring consistent adherence to service standards and operational procedures. Collaborating closely with Sales, Culinary, and Warehouse leadership, the manager supports production meetings, event planning, and client walkthroughs to guarantee flawless event delivery. Responsibilities extend to managing staffing requests, onsite logistics, service flow, and operational setup to optimize guest experience.

Employee relations and team development are critical components of this position. The Event Operations Manager conducts performance reviews, provides coaching, and partners with Human Resources for employee relations and corrective actions. Additionally, the manager oversees training programs focused on onboarding and continuous service education to maintain high FOH standards. Financial management duties include payroll oversight, labor efficiency monitoring, and compliance with Blue Plate’s operational policies.

The salary range for this role is between $75,000 and $80,000 annually, based on experience and qualifications. The company offers a competitive benefits package including medical, dental, and vision insurance, a 401(k) retirement plan, paid time off with sick leave, commuter benefits, flexible spending accounts, free meals, pet insurance options, wellness rewards, and access to an Employee Assistance Program. Blue Plate Catering is committed to equal employment opportunity and compliance with all applicable federal, state, and local laws governing non-discrimination.