Event Operations Manager

Redlands, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $20.00 - $24.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

performance-based incentives

competitive salary

Healthcare coverage

Event commission

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, the company offers an exciting mix of experiential entertainment including bowling, amusements, water parks, and family entertainment centers. Lucky Strike is not only a leader in the entertainment industry but also owns the Professional Bowlers Association, the major league of bowling, which is a rapidly growing media property attracting millions of fans globally. The organization is renowned for creating energetic and memorable experiences for guests, combining classic entertainment with modern flare, which makes it a prime... Show More

Job Requirements

Bachelor’s degree
Minimum 1 year of management experience
At least 2 years banquet captain experience
Familiarity with food and beverage and hospitality sectors
Experience in event planning and execution
Competent with MS Office Suite and database software recommended
Understanding of POS register systems
Ability to work flexible hours including weekends and holidays

Job Qualifications

Bachelor’s degree
1 year or more of management experience
2 or more years banquet captain experience
Knowledge of food and beverage and hospitality industry
Broad experience in event planning and execution
Proficiency in MS Office Suite and database software preferred
Knowledge of POS register systems

Job Duties

Host special events and manage your team of event hosts
Oversee all setup of appropriate event areas
Collaborate with sales and operations teams to create seamless event experiences
Build and maintain personal connections with event clients to exceed guest needs
Monitor event reporting and use guest feedback to improve satisfaction
Utilize client database to forecast events and schedule staff
Counsel and discipline staff as necessary according to HR policies
Be flexible to work varying shifts including weekends, holidays, and extended workdays

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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