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Encore Global logo

Event Operations Director - Marriott, Philadelphia

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $56,092.00 - $72,920.00
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Work Schedule

Flexible
On-call
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Disability insurance
Vision Insurance

Job Description

Encore is a leading provider of audio-visual services that supports a wide range of live events and meetings, including conventions, corporate events, and large-scale productions. With its extensive experience and commitment to innovation, Encore focuses on delivering state-of-the-art technology solutions and exceptional customer service to its clients. The company operates within the hospitality and event technology sector, collaborating closely with hotels, resorts, and convention centers to enhance the event experience through cutting-edge audio-visual systems and expert technical support.

This position is responsible for supporting the Director of Event Technology in managing all audio-visual operations at high-revenue locations generat... Show More

Job Requirements

  • High school diploma required
  • 3+ years of audio-visual experience
  • 1+ years of supervisory experience
  • Working knowledge of audio-visual equipment in a live show environment
  • Experience handling pre-planning and operations of large audio-visual events
  • Proficiency with computer hardware
  • Proficiency with software including the Internet and Microsoft Office
  • Effective leadership abilities and customer satisfaction focus
  • Valid driver’s license for positions operating company vehicles

Job Qualifications

  • High school diploma required
  • Bachelor’s degree preferred
  • 3+ years of audio-visual experience
  • 1+ years of supervisory experience
  • Working knowledge of audio-visual equipment in a live show environment
  • Experience with pre-planning and operations of large audio-visual events
  • Proficiency with computer hardware and software including Microsoft Office
  • Effective leadership abilities and customer satisfaction focus
  • Valid driver’s license for positions operating company vehicles

Job Duties

  • Directs the operations team on daily equipment setups and strikes
  • Ensures appropriate business levels are accommodated by scheduled staff and delegates tasks appropriately
  • Mentors and supervises operational staff to provide outstanding customer service and ensures room sets meet company standards
  • Establishes working relationships with hotel/resort staff, team members, and vendors
  • Utilizes the billing system to coordinate invoicing and ensure accuracy
  • Ensures inventory control procedures to maintain inventory levels and equipment safety
  • Manages on-site equipment inventory and sources internal gear before sub-renting externally

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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