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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $56,092.00 - $72,920.00
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Encore is a leading event technology company specializing in providing world-class audio-visual services to clients worldwide. Known for its commitment to innovation, quality, and exceptional service, Encore supports some of the most memorable events across various industries. With a presence in multiple hotel and convention center locations, the company focuses on delivering cutting-edge technology solutions that help create impactful event experiences. Encore nurtures a culture of inclusivity and belonging, celebrating diverse talents and perspectives, and offers comprehensive benefits and career growth opportunities to its team members.
The role of Event Technology Operations Manager at Encore is a crucial leadership positio... Show More
The role of Event Technology Operations Manager at Encore is a crucial leadership positio... Show More
Job Requirements
- High school diploma
- Three plus years audio-visual experience
- One plus years supervisory experience
- Working knowledge of audio-visual equipment in live show environments
- Experience in pre-planning and managing large audio-visual events
- Proficiency with computer hardware and software
- Effective leadership skills
- Valid driver’s license for applicable positions
Job Qualifications
- High school diploma required
- Bachelor’s degree preferred
- Three plus years of audio-visual experience
- One plus years of supervisory experience
- Working knowledge of audio-visual equipment in a live show environment
- Experience in pre-planning and operations of large audio-visual events
- Proficiency with computer hardware
- Proficiency with computer software including Internet and Microsoft Office
- Effective leadership abilities and customer satisfaction focus
- Valid driver’s license for positions operating company vehicles
Job Duties
- Directs the operations team on daily equipment setups and strikes
- Ensures appropriate business levels are accommodated by scheduled staff members and delegates tasks
- Mentors and supervises operational staff to provide outstanding customer service
- Establishes excellent working relationships with hotel staff, team members, neighboring locations, and vendors
- Utilizes billing system to coordinate invoicing activities and ensures accuracy
- Manages on-site equipment inventory and maintains safety, security, and quality assurance
- Maintains positive employee relations and manages human resources activities including selection, performance management, and training
- Provides coaching and mentoring to develop team skills and ensures proper training in all areas
- Supports property-wide training programs including OSHA and employee enhancement initiatives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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