Event Operations Director - Luxury Sports Travel Industry

On Point Events is a premier luxury sports travel company based in Houston, Texas, specializing in creating unforgettable travel experiences for clients attending iconic sporting events worldwide. With a reputation for excellence and a focus on personalized service, On Point Events curates exclusive travel packages that include accommodations, transportation, and unique local experiences, all designed to deliver seamless and memorable journeys for its clientele. The company prides itself on its attention to detail, commitment to quality, and ability to handle complex logistics for large-scale sports travel programs. Its team is comprised of passionate professionals dedicated to delivering outstanding customer service and ensuring every event is executed flawlessly. The work environment is dynamic and fast-paced, ideal for individuals who thrive in roles requiring high organization, adaptability, and client-facing skills.

The role of Event Operations Director at On Point Events is a full-time position based in Houston, Texas, with a compensation package starting at $65,000 per year plus performance bonuses. Candidates must reside in the Greater Houston area to be considered. This leadership role is pivotal in overseeing the planning, management, and execution of luxury sports travel programs from inception to completion. The Director is responsible for coordinating all aspects of these programs including negotiating contracts with vendors, managing logistics, supervising budgets to ensure profitability, recruiting and leading on-site and contract staff, and crafting custom travel itineraries tailored to clients’ unique needs. This role demands strong organizational skills, the ability to multi-task, and readiness to travel extensively both domestically and internationally for events, sometimes requiring extended stays up to a month.

In addition to operational oversight, the Event Operations Director acts as the on-site coordinator and primary point of contact during events, representing the company with professionalism and expertise. They ensure every element of the client's journey runs seamlessly — from hotel arrangements and transportation to event schedules and unique local activities. Problem-solving skills and real-time decision-making are crucial components of this role to address any issues promptly and maintain an excellent client experience. The ideal candidate will have a background in destination management or similar fields, with at least five years of related experience and proven B2C client-facing success. Proficiency with Microsoft Office tools and CRM systems, particularly MS-Dynamics, is essential to managing operations efficiently.

Working mostly from a home office in Houston, the Event Operations Director will also participate in monthly in-person team meetings and one-on-one lunches to collaborate and strengthen team dynamics. The position offers paid vacation, sick days, and national holidays, along with additional paid time off when working weekends or extended periods during events. This is a unique opportunity for a highly organized, energetic professional to lead and innovate in the luxury sports travel industry at a mid-senior management level, contributing to a growing company with a passionate client base and exciting sports event calendar.