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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
remote work options
Professional Development
team events
401(k)
Job Description
HighLevel is a leading AI-powered business operating system designed to empower agencies, entrepreneurs, and small-to-medium businesses (SMBs) with the infrastructure they need to build, automate, and scale their operations efficiently. Established as a pivotal platform in the business technology ecosystem, HighLevel serves a global clientele across more than 150 countries. The company’s technology supports SMBs by centralizing crucial business functions such as conversations, automation, and intelligence into one robust system. This consolidation simplifies workflows, speeds up execution times, and reduces operational complexity, enabling customers to focus more on growth and customer engagement. HighLevel’s platform boasts impressive performance metrics, including powering... Show More
Job Requirements
- Must be available to work and attend in-person or virtual meetings during US hours, Monday through Friday, 9:00 am - 5:00 pm CST
- Bachelor's degree in event management, marketing, or related field preferred
- 1+ years of experience in event coordination, logistics, operations, or administrative support roles
- Strong organizational skills and a detail-oriented, follow-through mindset
- Proficiency with tools like Google Workspace, ClickUp, and spreadsheets
- Excellent communication and collaboration skills across departments
- Ability to manage and prioritize multiple requests with a 'get it done' attitude
- Adaptability and resilience when navigating shifting priorities
- Discretion and professionalism when handling sensitive information
- Comfort with learning new platforms and navigating multiple systems
Job Qualifications
- Bachelor's degree in event management, marketing, or a related field preferred
- 1+ years experience in event coordination, logistics, operations, or administrative support
- Proficiency with Google Workspace, ClickUp, and spreadsheets
- Strong organizational and project management skills
- Excellent communication and collaboration skills across departments
- Experience with virtual and hybrid event platforms
- Proficiency in event management software and Microsoft Office Suite
- Ability to manage multiple projects and events simultaneously
- Proven ability to work independently and take ownership of tasks
- Demonstrated problem-solving and conflict management skills
- Adaptability and resilience in fast-paced environments
- Proactive and accountable attitude with eagerness to learn
Job Duties
- Maintain and track event kits and swag inventory, ensuring items are well-organized and accessible
- Own the daily movement of event materials in and out of the office, ensuring proper dispatch and accurate tracking
- Receive, process, and restock returned items while conducting quarterly inventory audits
- Collaborate with events team to design and implement efficient storage solutions for the office
- Support shipping needs for event planners and internal teams, ensuring timely and accurate dispatch
- Fulfill internal swag requests and assist in swag distribution and organization
- Collect and analyze feedback on swag and event kit usability to improve future processes
- Manage the customer awards process including communication, data collection, production, and delivery
- Coordinate travel logistics including booking flights, accommodations, transportation, and managing travel preferences
- Provide support during key events such as the HighLevel LevelUp Summit by managing logistics and customer engagement
- Maintain internal SOPs, trackers, and dashboards to support operational visibility
- Act as a backup for office administration tasks, including handling Freshdesk inquiries
- Partner with cross-functional teams to execute swag logistics and internal activations
- Support team culture by assisting with event planning, recognition programs, and celebrations
- Track swag, shipping, and inventory expenses and support reporting and reconciliation processes as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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