Event Manager - WRMC

Fort Worth, TX, USA|

Job Overview

Employment Type

Full-time

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Employee Discounts

Flexible work schedule

Job Description

Trail Drive Management Corporation (TDMC) is a not-for-profit venue management company based in Fort Worth, Texas, known for its comprehensive management of multiple prominent venues including the Will Rogers Memorial Center (WRMC). TDMC specializes in overseeing all operational facets of venue management, ranging from event booking and event management, marketing, and IT, to technical services and food and beverage. Their scope also covers parking, security, housekeeping, changeover, maintenance, and more, making it a hub of professional venue operations in the region. Working under the umbrella of this established company means being part of a dedicated team that values outstanding customer service, operational excellence, and innovative event solutions tailored around client needs.

The role of an Event Manager at TDMC, specifically for the Will Rogers Memorial Center and other TDMC-managed properties, is integral to the successful conceptualization, planning, execution, and post-event analysis of various events including concerts, sporting events, trade shows, and equestrian activities. This position is full-time and demands a high level of creativity, organization, and multitasking capability to manage every detail effectively, from decor and entertainment to transportation logistics and technical production. The Event Manager acts as a liaison between multiple stakeholders such as promoters, artists' representatives, technical teams, and clients, ensuring seamless coordination and superior service.

Key responsibilities include reviewing technical riders and production requests, advancing all assigned events in collaboration with involved parties, organizing pre-event meetings, and producing detailed event memos. The individual must prepare budgets, forecast costs, and lead financial settlements, maintaining rigorous control and accurate reporting. Proficiency in Computer-Aided Drafting (CAD) is required to develop event layout drawings, often coordinating with the Ticketing Department on sales preparations. Additionally, the Event Manager must anticipate operational problems and devise effective solutions, oversee event personnel, and cultivate strong working relationships internally and externally.

Beyond event delivery, the role requires involvement in the development of operational protocols, such as rules, standard operating procedures, and training manuals, aimed at continually enhancing event management practices. The Event Manager also contributes to evaluating best practices for various aspects of event setup and tear down, encouraging efficiency and safety. This career offers the chance to work in a dynamic environment, influence high-profile events, and grow professionally by working with a diverse range of stakeholders.

Job Requirements

Must be a minimum of 18 years of age
Bachelor’s degree from an accredited four-year college with preferred area of study in event production or sports/entertainment management or equivalent work experience
5+ years’ experience in event management or production preferably in concerts, sporting events, trade shows, equestrian events and game management
Knowledge of fire and public safety regulations
Ability to operate under extreme deadlines and within budgets
Proficient in computer-aided drafting (CAD) programs
Excellent verbal and written communication skills
Ability to work a flexible schedule including nights, weekends and holidays
Ability to handle multiple tasks in a fast-paced, high-energy environment

Job Qualifications

Must be a minimum of 18 years of age
Bachelor’s degree from an accredited four-year college with preferred area of study in event production or sports/entertainment management or equivalent work experience
5+ years’ experience in event management, production preferably in concerts, sporting events, trade shows, equestrian events and game management is desired
Coursework in trained crowd manager is desired
Demonstrate knowledge in event production, including lighting, audio, video, facility rigging, industry terminology, event-related services and technical requirements for the types of events anticipated at the facility
Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines
Knowledge of highly technical audio visual and other electronic systems specific to the event industry
Ability to read, understand, and implement artists' riders
Knowledge of fire and public safety regulations
Working knowledge of standard trade tools and equipment
Must be able to operate under extreme deadlines and within budgets
Ability to handle highly sensitive and confidential information
Keyboarding skills and computer proficiency with software knowledge, including MS Office
Proficient in computer-aided drafting (CAD) programs
Excellent verbal and written communication skills
Demonstrate ability to prioritize tasks in a fast-paced environment
Self-motivated with strong client relations
Ability to work independently and in a team environment
Superior customer service experience
Ability to develop effective working relationships with internal and external parties
Understand and work from general instructions, specifications, sketches, as well as read and comprehend blueprints, drawings, construction submittals, specifications, and related materials
Ability to work a flexible schedule including nights, weekends, and holidays
Able to communicate effectively with management, guests, and team members
Ability to handle multiple tasks in a fast-paced, high-energy environment

Job Duties

Review technical riders, pre-event information and discuss production requests and requirements directly with promoters, artists’ representatives and other pertinent organizations
Advance all assigned events for the success of each event
Organize and manage pre-event meetings and ensure attendance of all relevant staff
Develop and distribute event memos and/or information sheets in a timely manner to all departments and relevant staff
Compile, present and review event information in weekly staff meetings and all relevant pre-event meetings
Conduct post-event briefings for continual improvement to benefit future events
Develop event files to retain all event information for future events and for other staff review
Prepare budget and cost control measures for assigned events
Provide estimates and forecasting information for assigned events to the finance department and ensure accurate event reporting
Attend and lead event settlements, working with finance in all aspects of the event settlement process from deal points, pre-settlement issues and final settlement preparation
Develop proper computer-aided drafting (CAD) drawings for all assigned events and all areas of use
Work in conjunction with the ticketing department to develop CAD drawings and assist as needed with the preparation of pre-sale and on-sale for assigned events
Anticipate production, logistical and operational problems
Identify appropriate solutions and project consequences of proposed actions and implement recommendations to support organizational objectives
Oversee event personnel and report any important positive or negative feedback to relevant department managers
Establish and maintain effective working relationships with clients, co-workers, part-time staff, contractors, patrons, as well as public and municipal officials
Assist in developing department-specific rules and regulations, standard operating procedures, training manuals, and any other methods to assist in the development of future event managers
Assist in the review and determination of best practices for event load-in/set-up, maximum capacity with various configurations, and load-out/tear down
Develop cost estimates for events of various sizes and types
Learn and review all areas inside and outside the arena with special emphasis on those with event-specific use and purpose
Assist in bid and/or sales process for new events
Complete all duties as assigned, on a timely basis, and with a high degree of safety and professionalism
Perform other duties as assigned