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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $31.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Paid Time Off
Mental Health Resources
Matching 401(k)
Employee Stock Purchase Program
Career growth and development
Travel discount program
Job Description
The Washington Hilton is an iconic hotel located less than 2 miles away from The White House and the National Mall in the heart of Washington, DC. This historic hotel offers a prime location combined with an extensive 118,000 square feet of versatile event space, spread thoughtfully over three floors. The hotel features a pillarless ballroom equipped with rigging for lights, a private lounge with luxury seating for intimate gatherings, and an inviting outdoor courtyard complete with a firepit that creates a warm atmosphere. Known for its distinguished reputation in hospitality, the Washington Hilton is part of the Hilton brand,... Show More
Job Requirements
- Minimum of 1 year of hotel or event management experience
- Open availability including weekends and evenings
- Strong communication skills
- Ability to work under pressure
- High school diploma or equivalent
- Customer service orientation
- Ability to multitask and coordinate with various departments
Job Qualifications
- Minimum of 1 year of hotel or event management experience
- Excellent communication and interpersonal skills
- Proven ability to manage multiple events simultaneously
- Strong organizational and problem-solving abilities
- Flexibility to work weekends and evenings as required
- Ability to operate under pressure and deliver excellent customer service
- Familiarity with event management software and tools preferred
Job Duties
- Provide direction and supervision to departments to ensure successful execution of meetings and/or events
- Serve on-site group and catering clients and respond to questions about the event including group room blocks, food and beverage, the function space, ancillary and vendor services, affiliates/exhibitors and related billing processes
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Respond to guest inquiries and special requests and resolve issues and concerns in a timely, friendly and efficient manner
- Prepare reports, correspondence and analysis related to group activity
- Lead, facilitate and participate in meetings, as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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