Event Manager - Waldorf Astoria Washington DC

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $75,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Paid Time Off
Employee Stock Purchase Program
Paid parental leave
Mental Health Resources
Travel perks

Job Description

Waldorf Astoria Washington DC is an iconic luxury hotel located at the heart of Washington, D.C., on the historic Pennsylvania Avenue. Situated within the famed Old Post Office building, this hotel has been beautifully reimagined to combine historic grandeur with modern luxury, standing as one of the most prestigious addresses in the nation's capital. Featuring 263 exquisitely appointed rooms, over 38,000 square feet of versatile event space, two elegant restaurants, and three sophisticated bars, Waldorf Astoria Washington DC serves as a premier destination for high-profile events, groundbreaking meetings, and unforgettable social experiences in the city.

This luxury hotel offers a unique blend of heritage and contemporary comfort, providing guests with an unmatched hospitality experience characterized by exceptional service and attention to detail. As part of Hilton’s luxury brand portfolio, Waldorf Astoria Washington DC upholds a commitment to excellent guest experiences through refined amenities and a dedicated team that exemplifies warmth and hospitality.

The role of Event Manager at Waldorf Astoria Washington DC is a pivotal position responsible for ensuring the flawless execution of a wide array of events within this distinguished venue. The Event Manager will oversee all facets of event planning and implementation, acting as the primary liaison between clients, the sales team, and the hospitality staff to ensure each event runs smoothly and exceeds guest expectations. This includes managing event documentation, facilitating seamless transitions from sales to service, and proactively resolving any issues that may arise during events. The position demands a high level of professionalism and strong communication skills to foster lasting client relationships and maximize revenue opportunities through upselling and enhancing event experiences.

Ideal candidates are passionate about hospitality and demonstrate integrity, leadership, and teamwork. They must be able to guide and motivate their teams to consistently deliver high-quality service and support sales efforts by participating in site visits and pre-event meetings. The ability to solve problems quickly and maintain composure under pressure is essential to thrive in this fast-paced environment.

Working at Waldorf Astoria Washington DC means joining a workplace culture recognized globally for excellence. Hilton is committed to investing in its team members' well-being by offering comprehensive benefits including extensive travel perks, stock purchase programs, paid parental leave, mental health resources, and generous paid time off. This role not only offers a chance to contribute to memorable guest experiences but also provides opportunities for personal growth and career advancement within the world's leading hospitality company.

If you are motivated by delivering outstanding service and want to be part of a distinguished hotel that sets the standard for luxury hospitality in Washington, D.C., the Event Manager role at Waldorf Astoria Washington DC offers a rewarding and dynamic career path. Join a team dedicated to making every event extraordinary and every guest’s stay exceptional, and help continue the legacy of this landmark destination.

Job Requirements

  • Bachelor's degree in hospitality management event planning or related field preferred
  • Minimum of 3 years experience in event management or hospitality
  • Ability to work flexible hours including evenings weekends and holidays
  • Strong organizational skills and attention to detail
  • Exceptional communication and negotiation skills
  • Proficiency in Microsoft Office and event management software
  • Ability to work collaboratively in a fast-paced environment

Job Qualifications

  • Experience in event management or related hospitality field
  • Strong communication and interpersonal skills
  • Proven ability to manage multiple events simultaneously
  • Leadership skills with ability to motivate and guide teams
  • Problem-solving skills with ability to handle high-pressure situations
  • Knowledge of event planning software and tools
  • Customer service orientation with commitment to excellence

Job Duties

  • Execute high-quality events managing event documentation facilitating transitions from sales to service serving as primary client contact
  • Maximize revenue opportunities by identifying upsell opportunities and recommending enhancements
  • Build client relationships through strong communication managing expectations ensuring satisfaction driving repeat business
  • Guide team performance by communicating client requirements providing direction offering feedback and coaching
  • Support the sales process including client site visits and pre-event meetings demonstrating product knowledge assisting in shaping event solutions
  • Solve problems in real time applying sound judgment to resolve guest concerns negotiate service adjustments address issues calmly and efficiently

Job Criteria

Experience

Mid Level (3-7 years)


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