Event Manager / Venue Operations Manager

Sunnyvale, CA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $85,000.00 - $90,000.00

Work Schedule

Standard Hours

Benefits

flexible schedule

bonus potential

Paid Time Off

Health Insurance

Employee wellness programs

Professional development opportunities

collaborative work environment

Job Description

Maritz is a renowned company with decades of innovation and perseverance that has shaped a culture deeply rooted in human connection and collaboration. It is widely recognized for helping companies achieve their business goals by inspiring people to perform their best through well-designed experiences, incentives, and recognition programs. Maritz’s approach goes beyond just client services; it also focuses inwardly on building strong, supportive teams that empower employees to thrive both personally and professionally. Nearly 90% of employees feel their managers care about their concerns and feel genuinely appreciated, reflecting a workplace where respect and recognition are central to the company culture. Additionally, Maritz offers a flexible environment that allows employees to balance their work and personal lives effectively, with 90% confirming they have the flexibility needed and 80% feeling the company prioritizes employee well-being.

The Event Manager / Venue Operations Manager role at Maritz is a critical position responsible for overseeing the comprehensive planning, coordination, and execution of events within dedicated venue spaces. This role acts as the primary liaison between clients, event hosts, and internal teams to ensure flawless event delivery, high-quality standards, and operational excellence. The Event Manager handles all aspects of onsite operations including catering, facilities, audiovisual technology, security, logistics, and more. This requires proactive communication, detailed project management, and the ability to anticipate and resolve issues as they arise in a dynamic environment. The role also entails managing venue standards, scheduling, space utilization, conducting quality audits, and representing the venue professionally.

This position operates onsite and supports venue-based event operations primarily within the Pacific Standard Time zone, with minimal travel required for coordination or training purposes. The salary range for this role is $85,000 to $90,000 annually plus bonus potential, making it a competitive opportunity for experienced professionals in event management and venue operations. The successful candidate will possess strong skills in event and program management, client relations, communication, and technology proficiency, including experience with G-Suite and Microsoft Office. This role offers an exciting challenge for candidates eager to contribute to a company passionate about excellence and dedicated to fostering meaningful human connections in both workplace culture and client experiences.

Job Requirements

Bachelor’s degree or equivalent experience
minimum 3+ years of experience in meeting or event planning
strong knowledge of event or program management and budget maintenance
proven client relationship skills
professional verbal and written communication skills
ability to manage multiple projects and competing demands
proficiency with G-Suite tools and Microsoft Office
ability to learn new technology quickly

Job Qualifications

Bachelor’s degree or equivalent experience
minimum 3+ years of experience in meeting or event planning, including incentives, association, corporate events, hotel catering, convention services, or sales
strong knowledge of event or program management and budget maintenance with exposure to project planning
proven ability to develop and maintain strong client relationships
professional verbal and written communication skills
ability to manage multiple projects and competing demands effectively
strong proficiency with G-Suite tools, Microsoft Office, and the ability to learn new technology quickly

Job Duties

Plan and design events within assigned venue spaces
serve as the primary point of contact for event hosts
outline event deliverables, develop project timelines, and create communication plans
coordinate and attend site inspections
lead working sessions with event hosts and program managers
maintain proactive communication with clients, ensuring expectations, objectives, and business rules are clearly understood and documented
track and report event changes, assure supplier readiness, and schedule and lead pre-con meetings
implement events onsite during operational dates, overseeing catering, facilities, technology and AV, executive production, security, transportation, janitorial, and other internal partners
serve as the primary point of contact for event attendees and guests
support registration, attendee check-in, and giveaway distribution
anticipate challenges onsite and resolve issues promptly
direct team members and collaborate with third-party suppliers as needed
manage VIP logistics, ensure attendee privacy and facility security, and support emergency response best practices
perform venue quality audits to ensure cleanliness, maintenance, and readiness
submit facility work orders and oversee quick-turn event setups and strikes
own venue standard operating procedures
manage the venue calendar
oversee space booking
accurately track and input event details
uphold venue standards and represent the venue professionally