Event Manager - University of Wisconsin

Rockford, IL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $22.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

competitive pay

career growth

training programs

flexible scheduling

Positive work environment

diversity and inclusion

Job Description

BEST Crowd Management is a prominent and trusted provider of crowd management and event security services, dedicated to ensuring the safety and smooth operation of various events across Madison, WI. As a company committed to excellence, BEST Crowd Management employs a professional team specializing in security solutions tailored to the unique needs of large and small events alike. Their comprehensive approach encompasses operational efficiency, proactive safety measures, and client satisfaction, making them a preferred choice for event security management in the region. The company operates with a keen focus on maintaining high standards, achieving customer satisfaction, and fostering a positive work environment that encourages growth and development among its staff. BEST Crowd Management is a part-time employer offering competitive pay at $22 per hour, making it an attractive opportunity for skilled professionals seeking dynamic roles in crowd and event management. The company offers varied shifts including day, evening, night, weekend, and holiday shifts, providing flexibility to accommodate different schedules and lifestyles.

The role of an Event Manager at BEST Crowd Management is pivotal to the successful planning and execution of event security and crowd control operations. This position requires a proactive leader responsible for overseeing day-to-day event operations, ensuring adequate staffing, managing conflict and emergency situations, and maintaining precise communication with team members and clients. The Event Manager reports directly to the General Manager and Account Manager, playing a strategic role in operational planning and execution. They are tasked with mentoring and coaching staff to uphold high morale, productivity, and professionalism while also recruiting and training new team members as needed. The role demands a strong commitment to customer service and continuous improvement, requiring the manager to engage regularly with customers to gather feedback and enhance service delivery. Additionally, the Event Manager must handle administrative duties such as submitting accurate payroll records and maintaining thorough documentation. Being on-call during weekends and evenings outside of core business hours is also an essential aspect of the role, reflecting the dynamic and responsive nature of event management at BEST Crowd Management. Overall, this job offers a rewarding opportunity to contribute to the safety and success of events, develop leadership skills, and be part of a respected company in the security services industry.

Job Requirements

Valid driver’s license with motor vehicle record
Excellent management skills
Customer focus and strong communication skills
Leadership orientation and team leadership experience
Pass an extensive screening process
Minimum 4 years supervisory experience in security, military, or law enforcement
Proactive initiative and adaptability
Bachelor’s degree or equivalent experience
Experience in event staffing, security, or sports management preferred
Ability to pass background check
Possess or willingness to obtain valid security license if required

Job Qualifications

Valid driver’s license with motor vehicle record
Excellent management skills
Strong customer focus and communication skills
Leadership orientation with experience in mentoring and team building
Ability to pass an extensive screening process
Security, military, or law enforcement supervisory experience of at least 4 years
Initiative and adaptability to changing situations
Bachelor’s degree in a related field or equivalent experience
Experience in event staffing, security, or sports management preferred
Ability to pass a background check
Possess or willingness to obtain a valid security license if required

Job Duties

Ensure all day-to-day operations are operating within company procedures
Manage event operations including staff check-in, conflict support, and emergency situations
Suggest operation strategies to improve execution and cost-effectiveness
Communicate goals to operations team and maintain accurate records for reports
Proactively communicate with customers and seek feedback to improve satisfaction
Supervise and coach subordinates to maintain morale and productivity
Mentor, coach, develop subordinates, and recruit and train team members
Submit timely and accurate payroll records
Be on call during weekends, evenings, and outside core business hours
Perform other duties as required