Event Manager | Full-Time | Navy Pier Events Facility

Berwyn, IL, USA|

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $60,000.00 - $75,000.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) savings plan

401(k) matching

Paid Time Off

vacation days

Job Description

OVG360 is a premier venue management company known for operating and managing world-class public assembly facilities. The company specializes in creating exceptional experiences for clients by providing top-tier event planning, facility management, and customer service. With a strong commitment to innovation and quality, OVG360 works with partners to host a variety of events including concerts, conventions, corporate meetings, and other large-scale public gatherings. Known for its excellence in facility operations, OVG360 employs skilled professionals who ensure seamless coordination and execution at its venues.

The Event Manager role at OVG360 is critical for managing every aspect of assigned events f... Show More

Job Requirements

3-5 plus years of experience in event management
Bachelor’s degree preferred
Strong communication skills
Proficiency in Microsoft Office
Knowledge of event operations
Ability to assess user needs
Knowledge of crowd control
Customer service knowledge
Supervisory skills
Familiarity with contracts
Knowledge of safety regulations
Understanding of audio/visual systems
Budget management experience
Familiarity with relevant terminology
AutoCAD experience preferred

Job Qualifications

3-5 plus years of increasingly responsible experience in event management in stadium, arena, convention center or public assembly facility setting
Bachelor’s degree preferred in facility management, hospitality management, business or related field
Strong oral and written communication skills
Strong computer skills in Microsoft Office applications and Internet
Knowledge of operational characteristics of events
Ability to identify needs of facility users
Knowledge of crowd management and control techniques
Knowledge of customer service practices
Knowledge of principles of supervision, scheduling and training employees
Familiarity with facility use contracts
Knowledge of fire and public safety regulations
Knowledge of A/V equipment and electronic systems in public facilities
Experience with budget preparation and control
Familiarity with entertainment, convention and public assembly terminology
Experience with AutoCAD preferred but not required

Job Duties

Direct all facility staff in delivering facility services for events and resolving event related problems
Direct and participate in pre-event planning including reviewing event history and initiating correspondence with event planners and suppliers
Compile and review event and contractor charges and prepare documentation for invoicing and collections follow-up
Conduct post-event meetings with event planners and contractors to evaluate services
Conduct tours for potential customers explaining services and facilities and determine event needs
Assist with preparing pricing estimates for prospective meetings
Monitor and ensure compliance with contractual responsibilities of all parties
Prepare pre-event planning documents and instructions
Ensure compliance with all facility and government rules by event planners and service providers
Provide clear and timely communication of directives to other departments
Implement facility rules, regulations, policies, and procedures
Maintain proper image and generate positive public relations with patrons and staff
Work with internal service partners to provide quality customer service
Serve as liaison for all facility clients to ensure the highest customer service
Establish new customer service standards
Participate in training and supervision of other event managers
Perform other job-related duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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