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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $55,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
The hiring organization is a dynamic event venue known for hosting a wide array of conferences, trade shows, meetings, exhibitions, social events, and special projects. This venue is committed to delivering exceptional experiences by providing state-of-the-art facilities, outstanding customer service, and seamless event execution. Situated in a bustling area with a reputation for excellence in event management, the company supports businesses and organizations in achieving their objectives through meticulously planned and professionally executed events. Known for its collaborative environment and strong community relationships, this venue prioritizes innovation, strategic planning, and operational excellence to cater to diverse client needs across various... Show More
Job Requirements
- Bachelor's degree in Event Management, Hospitality Management, or Business
- 3-5 years of event management experience
- Working knowledge of facility management and services
- Experience with budget preparation and control
- Strong interpersonal, organizational, and customer service skills
- Excellent communication and presentation abilities
- Ability to maintain professional knowledge and apply problem-solving skills
- Knowledge of event operations and crowd control techniques
- Understanding of supervision and training principles
- Familiarity with safety and public fire regulations
- Proficiency with A/V technology and relevant event management software
- Valid driver's license or ability to obtain one
Job Qualifications
- Bachelor's degree in Event Management, Hospitality Management, or Business
- 3-5 years of event management or related experience
- Knowledge of facility management principles and equipment
- Experience with budget preparation and control
- Strong interpersonal, organizational, and customer service skills
- Excellent oral, written, and presentation skills
- Maintains professional knowledge through educational workshops and publications
- Problem-solving and communication skills
- Knowledge of event operational characteristics
- Knowledge of crowd management and control techniques
- Understanding of supervision, scheduling, and training employees
- Knowledge of fire and public safety regulations
- Familiarity with A/V equipment and electronic systems
- Proficiency with Microsoft Office Suite
- Knowledge of Ungerboeck, Social Tables, AutoCAD, Vector, or similar software
- Certified Meeting Professional certification is a plus
- Valid driver’s license or ability to obtain one
Job Duties
- Acts as the central contact during all phases of event management for clients and contractors
- Receives, assembles, and distributes event information to team members
- Provide leadership and guidance for event personnel
- Oversees and manages all event-related services provided by the venue
- Ensure team members and clients are familiar with safety and emergency procedures during events
- Coordinate and utilize the event records management system
- Works with team members to develop and maintain a positive customer service level
- Handles coordination of Event Work Orders and Event Change Orders for billing
- Ensure clients and contractors follow building policies, rules, and regulations
- Provides on-floor management of event-related services
- Set up and coordinate primary and pre-event meetings
- Provides a complete schedule and record of show activity
- Experience with budget management and vendor relationships
- Conduct pre, during, and post event walkthroughs for setup and safety
- Guide clients in understanding contract provisions, policies, and procedures
- Provide exceptional service to clients
- Maintain constant communication with clients for event logistics
- Ensure daily post reports are sent during load-in, event days, and load-out
- Proficient in forecasting, financial management, and database management
- Prepare post-event settlement with finance
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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