Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
Holidays
Job Description
Oak View Group (OVG) is recognized globally as a leader in the premium live entertainment infrastructure and services industry. Founded in 2015, OVG specializes in the development, management, and operation of world-class venues across four continents, including arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions. With ownership and partnerships managing seven premier venues, OVG combines state-of-the-art infrastructure with comprehensive venue management, hospitality, and sponsorship sales capabilities to deliver exceptional live entertainment experiences. This global platform ensures both clients and audiences enjoy seamless, innovative, and memorable events wherever they operate, with a strong commitment to operational excellence and customer satisfaction.
One of the flagship venues managed by Oak View Group is the Miami Beach Convention Center (MBCC) and its Campus, a key location for a wide variety of conventions, trade shows, and public events. The Event Manager position at MBCC represents a pivotal role within the organization, being central to the success of every event hosted at this iconic venue. The role encompasses responsibility over the entire event lifecycle—from initial planning, coordinating with numerous stakeholders, to final execution and post-event analysis. This full-spectrum event management approach ensures that every aspect of the event is addressed with precision, professionalism, and a strong focus on service excellence.
The Event Manager acts as the principal liaison between clients, internal teams including sales and hospitality, contract partners, and external organizations such as the Greater Miami Convention & Visitors Bureau (GMCVB). This collaborative role requires the ability to navigate diverse stakeholder needs while maintaining a hospitable and client-first approach aligned with MBCC’s service standards. Hosting successful events involves not only managing logistics but also driving initiatives around sustainability, revenue growth, and continuous operational improvement. The Event Manager is visible throughout event operations, championing hospitality-led service standards and prompt resolution of any operational challenges.
This position offers an annual salary ranging from $60,000 to $70,000 and is structured as a full-time role, featuring a comprehensive benefits package including health, dental, and vision insurance; a 401(k) savings plan with matching contributions; and paid time off encompassing vacation days, sick leave, and eleven paid holidays. The Event Manager role supports a dynamic schedule involving a typical Monday through Friday workweek, with flexibility for occasional long hours, evenings, weekends, and holidays, as required by events and client needs.
This employment opportunity remains open until June 19, 2026, reflecting OVG’s dedication to securing top talent committed to excellence in event management. The preferred candidate will bring strong organizational skills, deep event industry knowledge, and a passion for delivering superior client experiences in a fast-paced, highly collaborative environment. Additionally, OVG values diversity and inclusion, recognizing that a varied workforce enhances innovation, service quality, and overall excellence, and is committed to equal employment opportunities for all candidates without discrimination.
One of the flagship venues managed by Oak View Group is the Miami Beach Convention Center (MBCC) and its Campus, a key location for a wide variety of conventions, trade shows, and public events. The Event Manager position at MBCC represents a pivotal role within the organization, being central to the success of every event hosted at this iconic venue. The role encompasses responsibility over the entire event lifecycle—from initial planning, coordinating with numerous stakeholders, to final execution and post-event analysis. This full-spectrum event management approach ensures that every aspect of the event is addressed with precision, professionalism, and a strong focus on service excellence.
The Event Manager acts as the principal liaison between clients, internal teams including sales and hospitality, contract partners, and external organizations such as the Greater Miami Convention & Visitors Bureau (GMCVB). This collaborative role requires the ability to navigate diverse stakeholder needs while maintaining a hospitable and client-first approach aligned with MBCC’s service standards. Hosting successful events involves not only managing logistics but also driving initiatives around sustainability, revenue growth, and continuous operational improvement. The Event Manager is visible throughout event operations, championing hospitality-led service standards and prompt resolution of any operational challenges.
This position offers an annual salary ranging from $60,000 to $70,000 and is structured as a full-time role, featuring a comprehensive benefits package including health, dental, and vision insurance; a 401(k) savings plan with matching contributions; and paid time off encompassing vacation days, sick leave, and eleven paid holidays. The Event Manager role supports a dynamic schedule involving a typical Monday through Friday workweek, with flexibility for occasional long hours, evenings, weekends, and holidays, as required by events and client needs.
This employment opportunity remains open until June 19, 2026, reflecting OVG’s dedication to securing top talent committed to excellence in event management. The preferred candidate will bring strong organizational skills, deep event industry knowledge, and a passion for delivering superior client experiences in a fast-paced, highly collaborative environment. Additionally, OVG values diversity and inclusion, recognizing that a varied workforce enhances innovation, service quality, and overall excellence, and is committed to equal employment opportunities for all candidates without discrimination.
Job Requirements
- Bachelor’s degree preferred
- Minimum 3-5 years experience in event or convention services, hospitality, or related industry
- Experience with convention centers, hotels with meeting or ballroom space, or multi-use venues
- Strong organizational and time management skills
- Excellent verbal and written communication
- Ability to multitask under pressure
- Customer service expertise with conflict resolution
- Financial proficiency in forecasting and billing
- Collaborative teamwork ability
- Knowledge of union labor environments
- Sales-oriented mindset with upsell identification
- Bilingual English/Spanish preferred
- Proficient in Microsoft Office Suite
- Familiarity with event management software such as Momentus and Corrigo
- Relevant certifications preferred
- Flexibility to work long and irregular hours including evenings, weekends, and holidays
- Commitment to diversity and inclusion
- Legal authorization to work in the country
Job Qualifications
- Bachelor’s degree in event management, hospitality, business administration, or related field preferred
- Minimum of 3-5 years of experience in event or convention services, hospitality, or related industry
- Experience with convention centers, hotels with meeting or ballroom space, or multi-use venues
- Strong understanding of hospitality-driven event operations, service standards, and client service models
- Strong interpersonal, organizational, and time management skills
- Excellent verbal, written, and presentation communication skills
- Ability to multitask and thrive in fast-paced, deadline-driven environments
- Proven customer service expertise with conflict resolution abilities
- Financial proficiency in forecasting, billing reconciliation, and budget tracking
- Familiarity with event services, banquet standards, venue management, and culinary terminology
- Collaborative team player able to coordinate across departments and partners
- Working knowledge of union labor environments
- Sales-minded with customer service mindset and ability to identify upsell opportunities
- Bilingual English/Spanish highly desirable
- Proficient in Microsoft Office Suite
- Knowledgeable with Momentus (Ungerboeck), AutoCAD, and database management tools
- Experience with Corrigo or similar maintenance management systems
- Familiarity with Coupa or comparable procurement platforms
- Certified Meeting Professional (CMP) preferred
- Certified Special Events Professional (CSEP) a plus
- Project Management Professional (PMP) or similar certifications preferred
- OSHA 10 certification a plus
- Other relevant certifications in sustainability, revenue management, digital event strategy, or venue and exhibition management highly valued
Job Duties
- Serve as the primary point of contact for assigned MBCC and MBCC Campus events
- Coordinate and conduct pre-planning site visits with clients and key stakeholders
- Facilitate pre-conference meetings and post-event debriefs to communicate event objectives, logistics, and feedback
- Lead clients in interpreting and complying with Event License Agreements, venue policies, Event Planning Guide, and event best practices
- Provide exceptional service to clients by understanding needs, anticipating challenges, and proactively resolving issues
- Support MBCC and GMCVB sales teams with site inspections and ensure seamless transition from sales to event manager
- Identify upsell opportunities to elevate event experience and generate additional revenue
- Collaborate with Food & Beverage provider and review banquet event orders to ensure operational alignment
- Maintain a visible presence throughout event phases to ensure service and issue resolution
- Oversee client experience lifecycle from sales turnover through post-event wrap-up
- Apply hospitality-driven planning principles for seamless event execution
- Prepare and distribute event documentation at least 14 days prior to event
- Oversee coordination of venue services and approved event contract partners
- Maintain onsite presence to ensure smooth communication, safety compliance, and stakeholder satisfaction
- Conduct event walkthroughs to verify readiness, safety, and quality standards
- Identify and resolve operational challenges through collaboration
- Utilize Momentus, Corrigo and other platforms for event planning, maintenance, and documentation
- Coordinate labor costs and service deposits with Technical Operations Manager
- Prepare daily event reports for internal and external stakeholders
- Manage event work orders and estimates for financial oversight
- Ensure billable charges are submitted timely to Finance Department
- Inform clients of any changes to prevent settlement disputes
- Support revenue forecasting and ensure policy compliance
- Deliver white-glove service to clients, exhibitors, and attendees
- Respond promptly to issues for timely resolution
- Collaborate on emergency preparedness and risk mitigation protocols
- Maintain understanding of culinary offerings and banquet standards
- Champion sustainability initiatives and promote green event practices
- Complete post-event debriefs including client surveys for continuous improvement
- Lead meetings to ensure alignment and readiness
- Support mentorship and development of Event Coordinator
- Participate in Food & Beverage provider meetings
- Perform other event-related responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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