Event Manager | Full-Time | Iowa Events Center

Des Moines, IA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $45,000.00 - $50,000.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) savings plan

401(k) matching

Paid Time Off

vacation days

Job Description

Oak View Group (OVG) is recognized globally as the leading company in premium live entertainment infrastructure and services. Established in 2015, OVG has rapidly expanded its platform to offer comprehensive venue development and operational capabilities that cover venue management, hospitality, and sponsorship sales. This thriving company owns and operates seven world-class venues and boasts a prestigious client roster that includes iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Committed to delivering immersive and unforgettable live experiences, OVG prides itself on its innovative approach and dedication to excellence in the sports and live entertainment industries. Its influence continues to grow due to its focus on sustainability, community impact, and advanced technology integration within its venues.

The Event Manager position at Oak View Group is a vital role responsible for the comprehensive management of assigned events from initial advance planning to the event's completion. This full-time position pays an annual salary ranging from $45,000 to $50,000 and offers a robust benefits package including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off including vacation days, sick leave, and eleven holidays. The Event Manager will lead efforts to hire, train, schedule, and supervise all event staff, ensuring seamless coordination between security and event personnel. The role demands close collaboration with local public safety officials, providing leadership until the event’s conclusion to guarantee an excellent experience for both customers and lessees. Key responsibilities include maintaining effective communication among team members, overseeing building security protocols, managing hospitality arrangements, and implementing emergency plans.

This role requires a flexible schedule, often involving evenings, early mornings, weekends, and holidays. The ideal candidate will demonstrate a strong customer service focus, teamwork, and a dedication to Oak View Group's guiding principles. Additional duties include preparing the venue for events, assisting with financial event estimates and settlements, managing equipment for event and security teams, and serving as Manager on Duty as scheduled. Oak View Group places a strong emphasis on diversity, inclusivity, and equal employment opportunity, seeking candidates who will contribute to a positive and innovative workplace. The position is open until September 18, 2026, offering a fantastic opportunity for professionals passionate about event management and live entertainment operations to join a dynamic and globally recognized leader.

Job Requirements

3-5+ years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
bachelor’s degree from an accredited college or university with major coursework in facility management, hospitality management, business or related field
strong oral and written communication skills
strong computer skills in Microsoft Office applications, word processing, and internet
knowledge of operational characteristics of events
ability to identify the needs of users of the facility
knowledge of crowd management and control techniques
knowledge of customer service practices
knowledge of principles of supervision, scheduling and training employees
demonstrated familiarity with facility use contracts
knowledge of fire and public safety regulations
knowledge of A/V equipment and electronic systems in public assembly facilities
experience with budget preparation and control
familiarity with terminology used in entertainment, convention and public assembly settings

Job Qualifications

Bachelor’s degree from an accredited college or university with major coursework in facility management, hospitality management, business or related field
3-5+ years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility
strong oral and written communication skills
strong computer skills in Microsoft Office applications, word processing, and internet
knowledge of operational characteristics of events
ability to identify the needs of users of the facility
knowledge of crowd management and control techniques
knowledge of customer service practices
knowledge of principles of supervision, scheduling and training employees
demonstrated familiarity with facility use contracts
knowledge of fire and public safety regulations
knowledge of audio/visual equipment and electronic systems in public assembly facilities
experience with budget preparation and control
familiarity with terminology used in entertainment, convention and public assembly settings
experience with AutoCAD preferred but not required

Job Duties

Advance, plan, service, and supervise all events
plan, direct and evaluate the work of subordinates
provide leadership and guidance for event personnel
analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations
establish and maintain effective working relationships with lessees, clients, co-workers, part-time staff, contractors, patrons, public and municipal officials
work a flexible schedule including long nights, early mornings, weekends and holidays as needed
complete all duties with a customer service focus through teamwork and dedication to Oak View Group’s principles
assist in the preparation of building to meet requirements of upcoming events or shows
assist with completion of pre-show event financial estimates
assist with completion of post-show event settlements
advise lessees on services available from independent contractors
recruit, train, and supervise event and security staff
create work schedules for event and security staff, delegate assignments, review performance and results
function as a liaison between facility users and staff
recommend and evaluate required event staffing levels
coordinate communication between building staff and show staff during load-in and load-out
investigate and resolve event-related complaints professionally ensuring customer satisfaction
maintain equipment for event and security staff
make hospitality arrangements as needed
communicate with municipal officials including police, fire and medical services to ensure security
review emergency planning procedures with event staff
create and distribute detailed data sheets prior to events
prepare and approve bi-weekly payroll for event and security staff
coordinate service needs with food and beverage providers
serve as Manager on Duty as scheduled
perform other duties as assigned