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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $65,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Oak View Group is a globally recognized leader specializing in venue development, management, and premium hospitality services within the live event industry. Renowned for offering a comprehensive 360-degree solution set, Oak View Group manages a portfolio of world-class venues and partners with some of the most influential arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. This strong global presence is built upon a commitment to excellence, innovation, and delivering unforgettable experiences to clients and guests at every event.
The Arvest Convention Center (ACC), a proud member of the Oak View Group family, is a premier,... Show More
The Arvest Convention Center (ACC), a proud member of the Oak View Group family, is a premier,... Show More
Job Requirements
- Bachelor's degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field
- 3-5 years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
- Ability to obtain Trained Crowd Manager certification
- Ability to obtain First Aid, CPR, and AED certification
- Valid driver's license or ability to obtain
- Professional oral and written communication skills in English
- Strong computer skills in Microsoft Office applications, word processing, email, internet, and data entry
- Ability to manage time and multiple tasks efficiently
- Knowledge of crowd management and control techniques
- Knowledge of customer service practices
- Knowledge of facility use contracts
- Knowledge of fire and public safety regulations
- Ability to work a flexible schedule including nights, early mornings, weekends and holidays
- Ability to be on feet for extended periods and perform physical work
- Availability to respond to emergencies and crisis situations
Job Qualifications
- Bachelor's degree in facility management, hospitality management, business or related field
- 3-5 years of responsible event management experience in stadium, arena, convention center or public assembly setting
- Trained Crowd Manager certification or ability to obtain
- First Aid, CPR and AED certifications or ability to obtain
- Professional oral and written communication skills in English
- Strong computer skills including Microsoft Office and data entry
- Valid driver's license or ability to obtain
- Knowledge of various event operational characteristics
- Experience with budget preparation and control
- Knowledge of crowd management and control techniques
- Familiarity with facility use contracts and public safety regulations
- Experience with AutoCAD and/or Social Tables preferred
- Customer service experience preferred
- Knowledge of supervision, scheduling and employee training principles
- Knowledge of A/V and electronic systems in public assembly facilities preferred
Job Duties
- Plan, coordinate and execute meetings/events according to client needs in a timely manner
- Maintain communication with clients before and during events on deadlines and requirements
- Provide excellent service to clients, patrons and vendors
- Research and recommend equipment, materials and supplies for event success
- Coordinate outside service needs with contractors, decorators and vendors
- Guide clients in event preparation by interpreting facility policies and contracts
- Issue timely paperwork to appropriate staff
- Assist with special client requests and communicate internally
- Coordinate hospitality arrangements with OVG Hospitality
- Maintain records of event expenses and prepare cost estimates
- Attend weekly staff meetings
- Develop and maintain relationships with other departments
- Uphold facility integrity and generate positive public relations
- Communicate with municipal officials and event staff to ensure security and smooth operations
- Respond promptly to crowd control and emergency situations
- Serve as manager on duty when required
- Support BOK Center events as needed
- Perform other duties and projects as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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