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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $57,000.00 - $65,000.00
Work Schedule
Rotating Shifts
Benefits
bonus eligible
401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts
Job Description
Driftwood Hospitality Management is a premier company known for its fully integrated approach to hospitality services, delivering outstanding client service across every property it manages. The company prides itself on fostering a culture where its associates are empowered to take initiative, be proactive, and contribute meaningfully to the success of each property through well-defined strategies and objectives. Renowned in the hospitality industry, Driftwood Hospitality Management’s team consists of the best talent at all levels—from frontline employees to leadership—ensuring exemplary service and operational excellence across their portfolio of hotels and event venues.
This role focuses on the coordination and manage... Show More
This role focuses on the coordination and manage... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years experience in hotel catering and rooms management
- Strong communication skills both verbal and written
- Proficient in Microsoft Office applications
- Knowledge of hotel event management software preferred
- Ability to manage multiple tasks and coordinate with various departments
- Ability to work flexible hours including evenings and weekends
- Physical ability to carry out job duties including lifting up to ten pounds
Job Qualifications
- Previous Marriott brand systems knowledge strongly preferred
- Two or more years of hotel catering and rooms experience
- Proven track record of providing quality service
- Previous leadership experience preferred
- Strong verbal and written English communication skills
- Knowledge of Marriott brand policies and procedures
- Knowledge of catering, food and beverage, and banquet operations
- Skills to manage people and variables in major functions
- Computer literate in MS Word, Excel, PowerPoint
- Familiarity with hotel management systems such as CI/TY
- Strong problem-solving and organizational skills
- Effective decision-making and influence skills
- Strong customer and associate relations skills
- Strong presentation and persuasion skills
Job Duties
- Prepare all event documentation and coordinate with group sales, catering sales, hotel departments, and customers for consistent service
- Plan, organize, and manage in-house details for group and convention bookings including guest rooms, menus, and setup
- Participate in negotiating meetings for functions, rooms, and rates
- Monitor convention group room requirements to ensure commitments are met
- Manage function details and related activities to satisfy program requirements
- Anticipate and handle customer complaints to ensure quality product delivery and satisfaction
- Lead pre-event and post-event meetings and facilitate coordination among hotel departments and clients
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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