Event Manager - Embassy Suites by Hilton Las Vegas

Henderson, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Physical requirements (in-office role)

Ability to work in a standard office environment

Prolonged periods of sitting at a desk and working on a computer for 6-8 hours a day

Occasional standing and walking throughout the workday

Ability to communicate effectively verbally and in writing

Job Description

The hiring establishment is a professional and customer-focused hospitality organization specializing in sales and catering coordination services. This company operates within the hotel and events management sector, dedicated to providing exemplary guest experiences and ensuring seamless event execution for a diverse client base. The organization prides itself on a collaborative and dynamic work environment where teamwork, attention to detail, and superior service delivery are paramount. It is committed to upholding high standards of professionalism and efficiency in every aspect of its operations to maintain its reputation within the competitive hospitality market.

The role of Sales Coordinator is vital to the success of the sales team and overall client satisfaction. As a Sales Coordinator, the individual will be responsible for the comprehensive execution and coordination of all sales and catering functions, acting as a critical liaison between clients and the sales team. This role requires a highly organized and detail-oriented professional who can manage multiple tasks simultaneously and effectively prioritize responsibilities. Attention to detail and accuracy in processing inquiries, booking functions, and maintaining communication are essential.

The Sales Coordinator will assist in qualifying and booking inquiries, helping to convert potential leads into confirmed business. They will provide telephone support by answering client inquiries and transferring calls to the appropriate team member, ensuring that no client communication is overlooked. Additionally, the role involves preparing essential sales documentation, including proposals, contracts, banquet event orders (BEOs), and checks, all of which must be handled with precision to prevent errors and uphold high standards.

Supporting the sales team extends to aiding in telephone prospecting, outside sales blitzes, and managing logistical elements such as rooming lists, deposits, and banquet guarantees. The Coordinator also maintains administrative elements like office supplies, filing systems, and meeting room signage, facilitating smooth operational flow. This position demands professional hospitality at all times, demonstrating strong communication skills and the ability to interact effectively with both internal teams and external clients.

The Sales Coordinator role is well-suited for individuals who thrive in fast-paced environments and possess excellent organizational, communication, and computer skills, especially proficiency in Microsoft Office suite including Word, Excel, and PowerPoint. The successful candidate will be detail-oriented, able to proof their own work, and manage multiple projects with initiative and a strong work ethic.

Job Requirements

Ability to work independently
Prioritize work and ask for clarification when needed
Sit, stand and walk for varying lengths of time
Lift approximately 20 pounds
Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability, and visual ability
Have finger dexterity to operate office equipment such as computers, printers, multi-line phone, filing cabinets, photocopiers, scanner, and other office equipment as needed
Ability to work in a standard office environment
Prolonged periods of sitting at a desk and working on a computer for 6-8 hours a day
Occasional standing and walking throughout the workday
Frequent fine motor skills using hands and fingers for keyboarding, typing, utilizing a mouse or trackpad, writing, and operating office equipment
Ability to communicate effectively verbally and in writing
Occasionally required to stand, walk, bend, reach, or carry items
Ability to lift and/or move 10-25 pounds as needed
Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation
Ability to hear and participate in conversations and meetings, use phone and/or headset
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role

Job Qualifications

Strong work ethic
Excellent oral and written communication skills
Proficiency with MS Word, Excel and PowerPoint
Excellent organizational and time management skills
Ability to take initiative and handle multiple projects simultaneously
Accuracy and attention to detail
Ability to proof own work

Job Duties

Perform job according to standard operating procedures
At all times provide professional hospitality to all guests and clients
Answer telephone inquiries, accurately transfer calls to appropriate Sales/Catering Associate, and take accurate and detailed messages
Assist in the sales effort by qualifying and when appropriate booking the business of pop up inquiries
Assist the sales team in the area of telephone prospecting and outside sales blitzes by contacting the clients from an established list developed by the sales team
Assist sales team retrieving rooming list, deposits and banquet guarantees when needed
Create banquet room door signs for groups in meeting rooms as well as maintain the reader board in the lobby with all group functions
Order office supplies for sales office as directed by DOS
Prepare sales kits for sales team
Complete sales proposals, contracts, BEOs and banquet checks
Make copies of room contacts, group resumes and rooming lists, BEO's, daily reports and client evaluation forms and other items as required
Distribute to the appropriate departments
Maintain office filing system
Assist sales and catering associates as needed
May perform additional duties as required