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Event Manager - DoubleTree by Hilton Hotel Washington DC - Crystal City
Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $26.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Paid Time Off
Parental leave
401k plan
Employee Stock Purchase Program
career growth
Mental Health Resources
Job Description
The DoubleTree by Hilton Hotel Washington DC - Crystal City is a prestigious and sizable hotel property located in the vibrant Crystal City area, just minutes from downtown Washington DC. The hotel features 627 well-appointed guestrooms and 35,000 square feet of versatile meeting and event space, making it highly suitable for large-scale conferences, business meetings, and social gatherings. As part of the well-known Hilton brand, which has been a leader in the hospitality industry for over a century, the DoubleTree Crystal City upholds a tradition of quality, service, and guest satisfaction. Hilton’s reputation for innovation, hospitality excellence, and commitment to... Show More
Job Requirements
- At least one year event management experience in hotel environment
- Strong attention to detail and ability to multitask
- Full flexibility to work varied schedules including weekends and holidays
- Excellent verbal and written communication skills
- Ability to negotiate effectively and forecast accurately
- Proactive customer service approach
- Ability to attend various departmental and operational meetings
Job Qualifications
- Minimum one year of hospitality related experience at manager level
- Knowledge of hotel property management systems such as Delphi.fdc
- Experience in revenue management or similar analytical role
- Relevant degree in business development or related field
- Certifications such as CMP or CPCE advantageous
Job Duties
- Responsible for successful execution of event and customer satisfaction to ensure customer remains loyal and books future business with hotel
- Verbal and written communication with customer and internal team regarding payment, room block, food and beverage, rental fees, incremental revenue, damages, and billing
- Directs customer services via site visits and planning meetings to showcase property and services
- Maximize revenues and control expenses through negotiation and accurate forecasting
- Respond to guest inquiries and special requests and resolve issues timely and efficiently
- Attend forecasting meetings, menu review, department, citywide pre-cons, and operational pre-shift meetings if applicable
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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