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Event Manager - DoubleTree by Hilton Hotel Washington DC - Crystal City

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $26.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Paid Time Off
Parental leave
401k plan
Employee Stock Purchase Program
career growth
Mental Health Resources

Job Description

The DoubleTree by Hilton Hotel Washington DC - Crystal City is a prestigious and sizable hotel property located in the vibrant Crystal City area, just minutes from downtown Washington DC. The hotel features 627 well-appointed guestrooms and 35,000 square feet of versatile meeting and event space, making it highly suitable for large-scale conferences, business meetings, and social gatherings. As part of the well-known Hilton brand, which has been a leader in the hospitality industry for over a century, the DoubleTree Crystal City upholds a tradition of quality, service, and guest satisfaction. Hilton’s reputation for innovation, hospitality excellence, and commitment to... Show More

Job Requirements

  • At least one year event management experience in hotel environment
  • Strong attention to detail and ability to multitask
  • Full flexibility to work varied schedules including weekends and holidays
  • Excellent verbal and written communication skills
  • Ability to negotiate effectively and forecast accurately
  • Proactive customer service approach
  • Ability to attend various departmental and operational meetings

Job Qualifications

  • Minimum one year of hospitality related experience at manager level
  • Knowledge of hotel property management systems such as Delphi.fdc
  • Experience in revenue management or similar analytical role
  • Relevant degree in business development or related field
  • Certifications such as CMP or CPCE advantageous

Job Duties

  • Responsible for successful execution of event and customer satisfaction to ensure customer remains loyal and books future business with hotel
  • Verbal and written communication with customer and internal team regarding payment, room block, food and beverage, rental fees, incremental revenue, damages, and billing
  • Directs customer services via site visits and planning meetings to showcase property and services
  • Maximize revenues and control expenses through negotiation and accurate forecasting
  • Respond to guest inquiries and special requests and resolve issues timely and efficiently
  • Attend forecasting meetings, menu review, department, citywide pre-cons, and operational pre-shift meetings if applicable

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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