Event Manager - DoubleTree by Hilton Hotel Washington DC - Crystal City

The DoubleTree by Hilton Hotel Washington DC - Crystal City is a prestigious and sizable hotel property located in the vibrant Crystal City area, just minutes from downtown Washington DC. The hotel features 627 well-appointed guestrooms and 35,000 square feet of versatile meeting and event space, making it highly suitable for large-scale conferences, business meetings, and social gatherings. As part of the well-known Hilton brand, which has been a leader in the hospitality industry for over a century, the DoubleTree Crystal City upholds a tradition of quality, service, and guest satisfaction. Hilton’s reputation for innovation, hospitality excellence, and commitment to its team members shines through this property, which serves a diverse and dynamic clientele, including convention groups seeking a comfortable and accommodating venue experience.

The role of Event Manager at the DoubleTree by Hilton Hotel Washington DC - Crystal City is crucial to the successful planning and execution of events, ensuring that clients receive outstanding service and have an exceptional experience that encourages repeat business and long-term loyalty. This position is hourly, offering a competitive pay rate of $26.00 per hour alongside participation in the hotel's quarterly incentive plan. The position demands full flexibility regarding working hours, as the Event Manager must accommodate varying guest schedules, including weekends and holidays, to meet the needs of convention group clients. Office hours are generally from 8:30 AM to 5:00 PM, but adaptability is essential for success.

As an Event Manager, the individual will lead efforts to coordinate all aspects of event management, from initial planning meetings and site visits to meticulously managing all details related to room blocks, food and beverage arrangements, rental fees, and billing processes. The role requires a strong focus on communication with clients and internal teams, including creating and managing group resumes, weekly pickups, post-event reports, and banquet event orders. An emphasis on revenue optimization is essential, with responsibilities including negotiating services effectively, forecasting accurately, and maximizing incremental and affiliate revenues. Attendance at various operational and forecasting meetings is expected, along with a proactive approach to addressing guest inquiries and special requests quickly and efficiently.

Ideal candidates possess at least one year of event management experience in a hotel environment, demonstrating the ability to multitask and maintain a high level of attention to detail. Familiarity with hotel property management systems such as Delphi.fdc, experience with revenue management or analytical roles, and relevant degrees or certifications related to business development or conventions (such as CMP or CPCE) are highly advantageous. Beyond technical skills, Hilton values attributes like integrity, teamwork, leadership, a commitment to hospitality excellence, ownership of responsibilities, and the ability to operate with urgency and discipline.

Working for Hilton provides numerous benefits that support team members' professional and personal development. These include access to innovative programs promoting mental and physical well-being, comprehensive health insurance for employees and their families, paid time off, parental leaves, career growth opportunities, and exclusive travel discounts through the Go Hilton travel program. Hilton also offers educational benefits through its partnership with Guild Education, providing team members access to college degrees and professional certifications. The company fosters an inclusive environment that encourages quality, productivity, dependability, adaptability, and customer focus, making it an ideal workplace for hospitality professionals dedicated to delivering exceptional guest experiences. Being part of Hilton means joining a global leader committed to filling the earth with the warmth and light of hospitality every day, with the support and collaboration of a talented and passionate team.