Event Manager - Conrad New York Downtown

Conrad New York, part of the prestigious Hilton portfolio, is a 4-star luxury hotel situated in the vibrant heart of Lower Manhattan. This high-end establishment boasts 463 beautifully appointed rooms, offering guests unparalleled comfort and elegant design. Visitors and locals alike can enjoy the hotel’s extensive amenities, including 30,000 square feet of versatile banquet space perfect for hosting elegant events, business conferences, and social gatherings. The property also features three distinct food and beverage outlets, including a full-service three-meal restaurant, a sophisticated rooftop bar with breathtaking city views, and convenient in-room dining options. Known for its exceptional luxury, Conrad New York combines impeccable service with modern amenities to provide guests with an extraordinary experience. The hotel’s convenient location provides guests easy access to Manhattan’s cultural, financial, and entertainment districts, making it a prime destination for both business and leisure travelers.

The Event Manager role at Conrad New York represents an exciting opportunity for hospitality professionals passionate about delivering flawless event experiences in a world-class environment. In this pivotal role, the Event Manager will oversee all facets of event planning, coordination, and execution, ensuring that each event meets the high standards synonymous with the Conrad brand and Hilton’s commitment to exceptional service. The manager will serve as the primary liaison between clients, hotel sales, and internal operational teams, facilitating seamless communication and coordination throughout the event lifecycle. Responsibilities include managing reservations and service aspects for a variety of group types, including "Rooms Only" groups, social gatherings, and room blocks tied to conferences, catering, and conventions. A critical component of the role involves anticipating client needs, resolving challenges efficiently, and consistently elevating the guest experience.

This position also demands a keen ability to maximize revenue through identifying upselling opportunities and suggesting enhancements that enhance event value and client satisfaction. Leadership qualities are essential, as the Event Manager will guide and motivate the team to deliver consistent, high-quality service and uphold the hotel's hospitality standards. The role requires excellent problem-solving skills, sound judgment under pressure, and the ability to maintain composure during real-time event management challenges. Candidates will be expected to actively support the sales process by participating in client site visits and pre-event meetings, demonstrating deep product knowledge, and shaping personalized event solutions tailored to the unique needs of each client.

At Conrad New York, success is built on a foundation of Hilton’s core values—hospitality, integrity, leadership, teamwork, ownership, and an urgent commitment to excellence. This environment fosters a culture where hospitality team members thrive by constantly striving to brighten guests' days and create memorable moments. As part of Hilton's renowned global family, Conrad New York offers an award-winning workplace culture recognized repeatedly as one of the World’s Best Workplaces by Great Place to Work and Fortune. The company is dedicated to supporting its team members through comprehensive benefits, professional development, and a strong sense of community.

Joining Conrad New York as an Event Manager promises not only a fulfilling career path but also a chance to be part of a luxury brand that places hospitality excellence at its core. Team members benefit from unique opportunities like deeply discounted travel through the Go Hilton program, stock purchase options, paid parental leave, personalized caregiving support, mental health resources, generous paid time off, and comprehensive health and welfare plans. These perks ensure that team members are well-supported both professionally and personally, empowering them to deliver their best work. Whether you are initiating your career in hospitality or already have extensive experience, this role offers a dynamic, engaging, and rewarding opportunity within a globally respected organization dedicated to excellence in the luxury hotel industry.