Event Manager- Albuquerque Convention Center location

Albuquerque, NM, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $43,600.00 - $72,700.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

Employee Discounts

flexible schedule

Job Description

Legends Global is a prominent leader in the management of publicly accessible assembly facilities, known for delivering top-tier event experiences across a variety of venues. At the forefront of this mission is the Albuquerque Convention Center, one of the major event facilities managed under Legends Global's umbrella. Located in Albuquerque, New Mexico, this convention center serves as a hub for conventions, trade shows, sporting events, banquets, and other large special gatherings. The company prides itself on its commitment to exceptional client service, operational excellence, and maintaining high standards of safety and facility management. As part of the Legends Global portfolio, the Albuquerque Convention Center benefits from extensive expertise in event services, staff training, and full-service client support.

The role of the Event Manager at the Albuquerque Convention Center is vital to ensuring seamless execution of a diverse array of events. This full-time, salaried-exempt position reports directly to the Director of Event Services and acts as a principal liaison between clients and the facility. The Event Manager is responsible for planning, organizing, and managing all aspects of events held within the convention center. This includes coordinating trade shows, conventions, banquets, sporting events, and meetings, ensuring each is executed flawlessly according to agreed-upon standards and client expectations.

Event Managers at Legends Global are entrusted with an autonomous role that requires considerable independent judgment, initiative, and organizational skills. They develop assignment schedules to ensure adequate staffing and resource allocation, coordinate with food and beverage providers, contractors, decorators, and other vendors, and oversee technical and logistical requirements. This position also involves mentoring and training junior team members such as Event Coordinators to promote continuous professional growth within the department.

In addition to managing the day-to-day operations related to events, the Event Manager must maintain excellent relationships with clients, ensuring transparent communication concerning deadlines, contractual obligations, and facility policies. They are expected to be adept at handling high-pressure situations, including emergencies, to safeguard client satisfaction and the safety of all event participants. Other responsibilities include managing post-event reconciliations, coordinating simultaneous events, liaising with internal departments such as Marketing and IT, and promoting a positive image for the venue through effective public relations.

The ideal candidate will be highly skilled in problem-solving, adept at interpreting technical information, and capable of working effectively in fast-paced, dynamic environments. Flexible scheduling including nights, weekends, and holidays is an inherent part of this role due to the nature of events hosted. This position offers an excellent opportunity for professionals seeking a challenging and rewarding role within a respected global company in the event management industry. With a competitive salary and an emphasis on professional development and client satisfaction, Legends Global offers a vibrant work environment where ambitious individuals can thrive and advance their careers in the event services sector.

Job Requirements

Bachelor's degree or equivalent combination of training and experience
2-3 years of related experience preferred
Facility management or event management experience preferred
Proficient in Microsoft Office applications including Word, Excel, Outlook, and PowerPoint
Experience with AutoCAD or other graphics software preferred
Ability to work flexible hours, including nights, weekends, and holidays
Ability to travel as required
Strong organizational and communication skills
Ability to work independently and make decisions under pressure
Physical ability to lift up to 50 lbs and spend long hours standing or walking

Job Qualifications

Bachelor's degree or a combination of training and 2-3 years of related experience preferred
Facility management or event management experience preferred
Proficient in Microsoft Office, Word, Excel, Outlook, and PowerPoint
Experience in AutoCAD or other graphics program preferred
Operate a personal computer using Windows and Microsoft Office software
Operate standard office equipment including copier and fax machine
Ability to work flexible hours in addition to normal business hours
Ability to travel required

Job Duties

Plan, organize, and manage events at the Albuquerque Convention Center, focusing on trade shows, conventions, large-scale banquets, and special events
Develop assignment schedules for all staffing requirements for the proper event presentation
Assist in the training and mentorship of the Event Coordinator
Meet with client groups to plan and organize assigned meetings and events
Guide clients in event preparation by interpreting and explaining contract provisions, policies, and procedures
Research, review, and recommend equipment, materials, and supplies required for event services and planning
Coordinate outside service needs with food and beverage, contractors, decorators, or other vendors
Coordinate with marketing and IT department all media entry into the building before, during or immediately following events
Keep clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details
Maintain the proper image and generate positive public relations with clients, exhibitors, convention center partners, patrons, and staff
Make immediate decisions and communicate with all users of the facility in an emergency
Communicate with clients to obtain necessary technical requirements and other event-related information
Monitor in-house set-up, acting as a liaison between clients and ACC staff in order to ensure successful events
Ensure the facility equipment set-up and labor provided meet the requirements of contractual agreements with constraints of safety, health and fire code standards
Ensure all pertinent information is obtained, compiled in event files, and distributed to proper facility departments
Includes the submittal of purchase orders for all event-related costs
Reconcile all post-event invoices and assist the finance department with timely final event billing documentation
Compile and distribute all post-event notes to address immediate action items and for future event reference
Coordinate and satisfy the requirements of multiple events occurring simultaneously
Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
Engage in decisions related to crowd management promptly and decisively during crises
Work irregular schedules to ensure proper supervision of all events and activities scheduled in the facility, as required
This individual should be prepared to put in the necessary hours, which include nights, weekends, and holidays