Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive salary
Performance reviews
401K Matching
Profit sharing
Health Insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid vacation
Comprehensive benefits package
Opportunity to work in office setting and travel
Family-owned flexibility
Job Description
Total Expo, Inc. is a leading event general contracting company with over 30 years of industry experience, specializing in delivering exceptional trade show and corporate event solutions. They partner with corporations, associations, and trade show organizers across the United States to orchestrate seamless, high-impact events from initial concept through final execution. Known for their comprehensive event management, production support, and general contracting services, Total Expo, Inc. prides itself on its commitment to quality, client satisfaction, and cutting-edge event solutions that meet the evolving needs of its diverse clientele. Operating as a family-owned business, Total Expo offers a collaborative culture and opportunities for career growth within a dynamic industry.
The role of Account/Event Manager at Total Expo, Inc., located onsite in Carson, CA, is a full-time position focused on managing and enhancing client relationships, coordinating event execution, and driving new business development within the trade show and corporate events sector. This strategic, results-oriented role is pivotal in ensuring customer satisfaction and successful event delivery. The ideal candidate will serve as the primary liaison between clients, event facilities, and internal operations, facilitating clear communication and seamless coordination among all parties involved in event production.
Key responsibilities include overseeing the life cycle of event planning—from logistics and vendor management to budget tracking and post-event analysis. The role requires preparation of customized proposals, managing sales pipelines, and negotiating contracts to support revenue growth. Candidates are expected to attend industry trade shows and networking events to cultivate existing client relationships and uncover new business opportunities. Operational management duties include collaborating with the operations team to streamline event setup, oversee event documentation, and provide on-site supervision during events to ensure flawless execution.
Total Expo values professionals with strong organizational skills, the ability to manage multiple concurrent projects, and excellent communication capabilities. Experience working with General Services Contractors (GSC) and knowledge of industry regulations, union jurisdictions, and show floor operations are highly advantageous. Candidates should also possess the capability to understand floor plan layouts (CAD), production timelines, and freight logistics relevant to event execution.
This position offers a competitive salary and benefits package, including health, dental, and vision insurance, 401k matching, profit sharing, paid holidays and vacation, and performance reviews. Candidates must be willing to work extended hours during event periods, occasionally including weekends, and travel up to 25 percent or more based on preference. Physical demands include lifting up to 25 pounds, standing and walking for extended periods, and the ability to work in varied indoor and outdoor environments.
Total Expo, Inc. fosters an inclusive and supportive workplace culture, emphasizing equal employment opportunity and respect for all employees. They hire solely based on talent and passion, maintaining a commitment to diversity and inclusion throughout their workforce.
The role of Account/Event Manager at Total Expo, Inc., located onsite in Carson, CA, is a full-time position focused on managing and enhancing client relationships, coordinating event execution, and driving new business development within the trade show and corporate events sector. This strategic, results-oriented role is pivotal in ensuring customer satisfaction and successful event delivery. The ideal candidate will serve as the primary liaison between clients, event facilities, and internal operations, facilitating clear communication and seamless coordination among all parties involved in event production.
Key responsibilities include overseeing the life cycle of event planning—from logistics and vendor management to budget tracking and post-event analysis. The role requires preparation of customized proposals, managing sales pipelines, and negotiating contracts to support revenue growth. Candidates are expected to attend industry trade shows and networking events to cultivate existing client relationships and uncover new business opportunities. Operational management duties include collaborating with the operations team to streamline event setup, oversee event documentation, and provide on-site supervision during events to ensure flawless execution.
Total Expo values professionals with strong organizational skills, the ability to manage multiple concurrent projects, and excellent communication capabilities. Experience working with General Services Contractors (GSC) and knowledge of industry regulations, union jurisdictions, and show floor operations are highly advantageous. Candidates should also possess the capability to understand floor plan layouts (CAD), production timelines, and freight logistics relevant to event execution.
This position offers a competitive salary and benefits package, including health, dental, and vision insurance, 401k matching, profit sharing, paid holidays and vacation, and performance reviews. Candidates must be willing to work extended hours during event periods, occasionally including weekends, and travel up to 25 percent or more based on preference. Physical demands include lifting up to 25 pounds, standing and walking for extended periods, and the ability to work in varied indoor and outdoor environments.
Total Expo, Inc. fosters an inclusive and supportive workplace culture, emphasizing equal employment opportunity and respect for all employees. They hire solely based on talent and passion, maintaining a commitment to diversity and inclusion throughout their workforce.
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum 3 years of relevant event management or account management experience
- Proven ability to manage client relationships and event execution
- Strong negotiation and sales skills
- Proficiency in Microsoft Office Suite
- Ability to travel up to 25% or more
- Capacity to lift up to 25 lbs
- Willingness to work extended hours including occasional weekends
- Ability to stand or walk for long periods and perform physical tasks during event setup and teardown
- Excellent verbal and written communication skills
- Detail-oriented with strong organizational abilities
Job Qualifications
- 3+ years of experience in event management, trade show production, account management, or hotel/hospitality
- Articulate and accustomed to a client-facing role
- Strong organizational skills with high attention to detail
- Ability to prioritize and work on multiple projects/events simultaneously
- Experience managing budgets and negotiating with vendors
- Working knowledge of event facility management principles, services, and equipment
- Willingness and ability to travel
- Proficient in Microsoft Office including Outlook, Excel, and PowerPoint
- Direct experience with General Services Contractor (GSC), exhibitor services, or event logistics
- Familiarity with industry regulations, union jurisdictions, and show floor operations
- Experience conducting client-facing capability presentations and proposal walk-throughs
- Understanding of floor plan (CAD) layouts, labor coordination, and production timelines
- General understanding of freight logistics including coordination with carriers, material handling, drayage, and bills of lading
- Strong verbal and written communication skills
- Excellent planning and interpersonal skills
- Professional presentation, appearance, and work ethic
Job Duties
- Initiate and follow through with event logistics, vendor management, budget tracking, execution, and post-event analysis
- Provide clear, concise, and timely communication of detailed requirements to operational departments
- Assist in scheduling operational set-ups to provide equipment or service needs
- Serve as primary liaison between clients and facility departments
- Prepare cost estimates and monitor final billing
- Prepare and present customized proposals, pricing quotes, and RFP responses tailored to client needs and potential prospects
- Negotiate and secure new and existing business contracts
- Build and maintain a strong sales pipeline through research, networking, and industry events
- Attend trade shows, site visits, and networking events to foster client relationships and uncover new business
- Collaborate with operations team for seamless event execution
- Coordinate labor calls, site visits, and logistical planning to streamline event setup
- Oversee all event documentation including work orders, load list coordination, and production outlines
- Provide on-site event support ensuring smooth execution and address last-minute challenges
- Manage event logistics on-site and uphold client expectations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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