
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
Professional development opportunities
flexible scheduling
Job Description
Maggiano's Little Italy is a renowned restaurant chain that specializes in classic Italian-American cuisine, offering a warm and inviting dining experience to guests. Known for its generous portions, authentic flavors, and elegant atmosphere, Maggiano's combines traditional recipes with exceptional service to create memorable moments for families, friends, and business gatherings alike. With a focus on quality, hospitality, and community, Maggiano's Little Italy has established itself as a leader in the casual dining market, catering to a diverse clientele across various locations. The company prides itself on fostering an inclusive and dynamic work environment where employees are valued and encouraged to grow professionally.
The Event Manager at Maggiano's Little Italy plays a critical role in ensuring that all banquet events are executed flawlessly, reflecting the brand’s commitment to excellence and guest satisfaction. This full-time role is responsible for overseeing every detail of banquet events once booking is confirmed, including room setups, seating arrangements, event timelines, staffing, menu coordination, and day-of event execution. The position demands a highly organized, proactive individual who can seamlessly manage multiple moving parts to deliver exceptional events that meet or exceed guest expectations.
This role requires close collaboration with various departments such as Sales, Culinary, and Restaurant Leadership to ensure smooth event transitions from planning to completion. The Event Manager acts as the primary on-site contact for guests during events, ensuring that service flows perfectly and any challenges are promptly addressed. Furthermore, the role involves leadership responsibilities, including training and managing banquet teams, maintaining operational standards, and driving financial outcomes by controlling costs and supporting pricing strategies.
For candidates passionate about event management within the hospitality industry, Maggiano's offers an environment where creativity, attention to detail, and leadership skills are highly valued. This position offers the opportunity to contribute to the memorable experiences that define Maggiano's reputation, working in a fast-paced yet supportive atmosphere. The Event Manager is expected to work flexible hours, including nights, weekends, and holidays, to meet the demands of event schedules. Competitive compensation and opportunities for professional development make this role an attractive prospect for dedicated hospitality professionals.
The Event Manager at Maggiano's Little Italy plays a critical role in ensuring that all banquet events are executed flawlessly, reflecting the brand’s commitment to excellence and guest satisfaction. This full-time role is responsible for overseeing every detail of banquet events once booking is confirmed, including room setups, seating arrangements, event timelines, staffing, menu coordination, and day-of event execution. The position demands a highly organized, proactive individual who can seamlessly manage multiple moving parts to deliver exceptional events that meet or exceed guest expectations.
This role requires close collaboration with various departments such as Sales, Culinary, and Restaurant Leadership to ensure smooth event transitions from planning to completion. The Event Manager acts as the primary on-site contact for guests during events, ensuring that service flows perfectly and any challenges are promptly addressed. Furthermore, the role involves leadership responsibilities, including training and managing banquet teams, maintaining operational standards, and driving financial outcomes by controlling costs and supporting pricing strategies.
For candidates passionate about event management within the hospitality industry, Maggiano's offers an environment where creativity, attention to detail, and leadership skills are highly valued. This position offers the opportunity to contribute to the memorable experiences that define Maggiano's reputation, working in a fast-paced yet supportive atmosphere. The Event Manager is expected to work flexible hours, including nights, weekends, and holidays, to meet the demands of event schedules. Competitive compensation and opportunities for professional development make this role an attractive prospect for dedicated hospitality professionals.
Job Requirements
- Minimum 3 years experience in hotel, catering, or banquet operations
- experience leading event execution and service teams
- strong knowledge of banquet service standards and room setups
- ability to read and execute BEOs, layouts, and event contracts
- strong organizational and multitasking skills
- excellent guest-service and conflict-resolution skills
- proficiency with banquet systems, CRM, or event software
- ability to work a flexible schedule including nights, weekends, and holidays
Job Qualifications
- Minimum 3 years experience in hotel, catering, or banquet operations
- experience leading event execution and service teams
- strong knowledge of banquet service standards and room setups
- ability to read and execute BEOs, layouts, and event contracts
- strong organizational and multitasking skills in a fast-paced environment
- excellent guest-service and conflict-resolution skills
- proficiency with banquet systems, CRM, or event software
- ability to work a flexible schedule including nights, weekends, and holidays
Job Duties
- Own all event details once the event is booked and handed off from sales team
- review contracts, BEOs, and event notes for accuracy and completeness
- create and manage event timelines, layouts, seating charts, and room assignments
- coordinate menu selections, special requests, dietary needs, and service style
- schedule banquet staff based on event size and service requirements
- lead day-of execution ensuring events start on time and run according to plan
- serve as primary on-site contact for hosts during events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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