Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Professional development opportunities
Employee Discounts
Retirement Plan
Job Description
Brookshire Grocery Arena is a prominent multi-purpose event facility located in Bossier City, Louisiana. As a cornerstone of entertainment and community gatherings in the region, the arena hosts a wide variety of events including concerts, sports competitions, conventions, and trade shows. Operated under the management of ASM Global, a leading venue management company, Brookshire Grocery Arena is committed to providing an exceptional experience for its clients and guests through superior customer service and meticulous event coordination. ASM Global is recognized globally for its expertise in managing entertainment venues, offering cutting-edge solutions and professional support for event planning and operations. The arena prides itself not only on its versatile physical spaces and state-of-the-art amenities but also on the dedicated staff who ensure every event runs smoothly from inception to execution.
The Event Coordinator role at Brookshire Grocery Arena is pivotal in orchestrating the seamless execution of events, serving as the main point of contact between clients and various facility departments. This position requires a proactive professional capable of managing complex event logistics and collaborating closely with internal teams and external service providers. The coordinator is responsible for facilitating communication, overseeing event setup and breakdown, ensuring compliance with safety regulations, and maintaining a high level of client satisfaction throughout the event lifecycle. They must be adept at managing change and resolving issues promptly, ensuring all client needs are met with professionalism and efficiency. This role offers an exciting opportunity to work within a dynamic environment that blends hospitality, event management, and operational coordination. The position typically demands flexibility in working hours, including evenings, weekends, and holidays, given the nature of live events. While the compensation details are not explicitly stated, this role is a professional level position ideally suited for candidates with a background in event planning, hospitality, or a related field who are eager to advance their career in the dynamic entertainment industry.
The Event Coordinator role at Brookshire Grocery Arena is pivotal in orchestrating the seamless execution of events, serving as the main point of contact between clients and various facility departments. This position requires a proactive professional capable of managing complex event logistics and collaborating closely with internal teams and external service providers. The coordinator is responsible for facilitating communication, overseeing event setup and breakdown, ensuring compliance with safety regulations, and maintaining a high level of client satisfaction throughout the event lifecycle. They must be adept at managing change and resolving issues promptly, ensuring all client needs are met with professionalism and efficiency. This role offers an exciting opportunity to work within a dynamic environment that blends hospitality, event management, and operational coordination. The position typically demands flexibility in working hours, including evenings, weekends, and holidays, given the nature of live events. While the compensation details are not explicitly stated, this role is a professional level position ideally suited for candidates with a background in event planning, hospitality, or a related field who are eager to advance their career in the dynamic entertainment industry.
Job Requirements
- Pass a background check
- Ability to work flexible schedule including holidays, weekends, and evenings
- Ability to work both indoors and outdoors
- Ability to walk and stand for extended periods
- Ability to lift up to 50 lbs
- Bachelor’s degree preferred
- 1 to 2 years event planning experience or equivalent
- Knowledge of event facility management principles
- 3 years communication or information services experience
- Knowledge of local area preferred
- Supervisory experience preferred
Job Qualifications
- Bachelor's degree in hospitality, business, or related field preferred
- 1 to 2 years of event planning experience or training
- Working knowledge of event facility management, services, and equipment
- 3 years of communication or information services experience
- Knowledge of Bossier City/Shreveport area preferred
- Supervisory or managerial experience preferred
- Ability to work both independently and in a team
- Flexible schedule availability including holidays, weekends, and evenings
- Exceptional verbal and written communication skills
- Excellent organizational, planning, and interpersonal skills
- Strong problem-solving abilities
- Professional presentation and work ethic
- Proficient in Microsoft Office 365 and Draft Sight
Job Duties
- Serve as primary liaison between clients and facility departments
- Attend planning, organization, and event meetings
- Determine event criteria and prepare detailed event documents
- Lead contact for clients managing changes and requests
- Coordinate with operations for equipment, room setup, and staffing
- Plan and coordinate activities with service contractors
- Inspect leased event space for safety and setup compliance
- Guide clients on contract provisions and procedures
- Keep clients informed on deadline schedules and event details
- Prepare cost estimates and assist with final billing
- Conduct client tours and help visualize event possibilities
- Maintain high level of customer service
- Communicate professionally with staff, clients, and subcontractors
- Perform other assigned tasks
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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