Event Manager

This position is for an Event Manager at a hospitality establishment specializing in catering and banquet services. The employer is a dynamic venue known for hosting a wide range of events, from corporate meetings to social gatherings, with a strong focus on delivering exceptional guest experiences. As a leader in the event space, the company prides itself on its ability to provide flawless event execution through meticulous planning, coordination, and attention to detail.

The Event Manager role is a pivotal position responsible for the comprehensive management of banquet events, starting from the moment the event is booked through to its successful conclusion. This role involves ownership of all event details, including the practical aspects of room setup, seating arrangements, timelines for the event, coordination of staffing, menu planning, and day-of-event execution. The Event Manager ensures that every event is delivered on time, to the established standards, and in alignment with the guest expectations. This requires a combination of exceptional organizational skills, leadership, and the ability to collaborate effectively with multiple stakeholders.

Working closely with the Sales Manager, Culinary team, and Restaurant Leadership, the Event Manager acts as the primary on-site contact during events, ensuring seamless communication and execution. The role demands a keen eye for detail, the ability to anticipate and resolve potential issues, and proficiency in utilizing event management systems to maintain accuracy in documentation and event workflows. The Event Manager also plays a crucial role in operational leadership by developing and enforcing standard operating procedures, training and managing banquet staff, and maintaining inventory related to service equipment and supplies.

An important aspect of the role is financial oversight related to banquet operations, which includes monitoring profitability through labor and food cost controls, supporting menu pricing strategies, and reviewing event and service performance metrics to drive continuous improvement. Cross-functional collaboration is emphasized, with the Event Manager coordinating closely with sales, culinary, IT, and vendor partners to ensure all elements of the event meet or exceed expectations.

This is a demanding yet rewarding position suitable for candidates with a minimum of three years of experience in hotel, catering, or banquet operations. It requires proven skills in event execution leadership, a strong knowledge of banquet service standards, and the ability to manage multiple priorities in a fast-paced environment. Flexibility to work nights, weekends, and holidays is essential. The ideal candidate is a proactive problem solver with outstanding guest service and conflict resolution skills, comfortable using banquet or event management software, and capable of thriving in a customer-focused, team-oriented environment.