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Job Overview
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
Infuse Hospitality, part of the Phoenix3 Collective portfolio, is a leading provider of culinary and hospitality solutions across corporate workplaces, specialty venues, and mixed-use spaces. With a footprint that spans dining locations nationwide, Infuse Hospitality is committed to redefining how hospitality enhances the environments where people work, gather, and connect. The company prides itself on delivering high-quality, innovative hospitality services that balance operational excellence with an exceptional guest experience. Infuse Hospitality's approach integrates thoughtful event planning, meticulous service execution, and passionate leadership to create memorable experiences that support client and community needs.
The Events Manager role at Infuse Hos... Show More
The Events Manager role at Infuse Hos... Show More
Job Requirements
- Ability to stand for extended periods
- Ability to lift up to 30 lbs
- Active on-site presence required during events and restaurant operational hours
- Flexible schedule required
- Availability for evenings, weekends, and holidays
- Ability to respond to urgent operational or client needs outside standard business hours
Job Qualifications
- 3-5 years of event management experience in beverage sales within hospitality, hotel, catering or restaurants
- Strong understanding of event sales, planning, and execution workflows
- Excellent client service and communication skills
- Ability to manage multiple events in fast-paced environments
- Vendor management experience
- Change management and risk management skills
- Tripleseat or similar event software experience preferred
- ServSafe certification preferred
- Allergen certification preferred
- Responsible Alcohol Service certification preferred or obtained within 30 days of hire
Job Duties
- Serve as primary client contact from inquiry through post-event follow-up
- Conduct site tours, tastings, and client planning meetings
- Develop event proposals, pricing, and event orders
- Coordinate event details including menus, timelines, staffing, and layouts
- Maintain accurate event records in event management systems
- Oversee on-site event setup, service execution, and breakdown
- Lead pre-shift briefings covering timelines, VIP guests, and service expectations
- Resolve operational challenges in real time with professionalism and composure
- Maintain brand presentation, service quality, and guest experience standards
- Supervise bartenders, servers, captains, and support staff during events
- Provide clear direction on service flow and assignments
- Lead by example through hands-on service support during high-volume events
- Support training and development of event staff
- Prepare event estimates, invoices, and billing documentation
- Monitor revenue, labor costs, and cost of goods
- Support forecasting and budget tracking
- Ensure timely deposit and payment processing
- Ensure compliance with alcohol service regulations and safety standards
- Maintain sanitation and food safety compliance
- Communicate emergency and safety procedures to staff
- Report incidents or safety concerns immediately
- Manage vendor logistics including rentals, florals, audiovisual, and staffing partners
- Confirm vendor compliance documentation and insurance requirements
- Support load-in and load-out coordination
- Conduct post-event walkthroughs to restore spaces
- Send client follow-up communications within 24 hours
- Collect feedback and document operational improvements
- Demonstrate strong hospitality leadership presence and professional conduct
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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