Event Manager

The Portland Marriott Downtown Waterfront, situated in the heart of Portland, Oregon, is a premier hotel destination known for its impeccable hospitality and prime location alongside the scenic Willamette River. As part of Marriott International, a global leader in the hospitality industry, this property offers guests an elevated experience with luxurious accommodations, exceptional service, and a variety of amenities tailored to both business and leisure travelers. Marriott International is renowned for its commitment to diversity, inclusion, and career growth, making it an excellent place to build a professional path in event management and hospitality.

This full-time management position is career-oriented, offering a salary range of $55,000 to $72,000 annually with bonus eligibility, ideal for candidates with 1 to 2 years experience in event management or related professional roles. The role centers on managing events of average complexity while ensuring a smooth transition from sales to service and back to sales, emphasizing maximizing revenue opportunities through up-selling and enhancements.

As the Event Manager, you will be responsible for preparing all event documentation, collaborating closely with sales, property departments, and clients to deliver consistent, high-quality service across all event phases. Your duties will span pre-event preparations, the event execution, and post-event follow ups.

You will manage group room blocks, meeting space arrangements, and operational challenges, employing current trends in event management to create outstanding customer experiences. Your role will include acting as a liaison among sales personnel, customers, and property staff, contributing to sales processes, forecasting revenue, and participating in customer site inspections.

An integral part of your responsibilities involves fostering exceptional customer service by setting high standards, empowering team members, coordinating event details, and addressing guest concerns promptly. In leading your team, you will conduct pre- and post-event meetings, encouraging feedback and continuous improvement to elevate guest satisfaction.

This position also includes human resources duties such as reviewing guest feedback, providing employee coaching on service standards, and contributing to corrective action plans. As part of a renowned hospitality brand, you will be part of a collaborative environment that values innovation, inclusiveness, and the professional growth of its associates.

Joining the Portland Marriott Downtown Waterfront means becoming part of a respected global team dedicated to the art of hospitality and delivering the promise of "Wonderful Hospitality. Always." This role offers a unique opportunity to grow within Marriott International’s diverse portfolio and to become the best version of yourself professionally, while contributing to exceptional event experiences that distinguish the Marriott brand.