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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Career Development
Job Description
Maggiano's Little Italy is a renowned restaurant chain specializing in classic Italian-American cuisine with a commitment to providing an authentic dining experience. Located at 11800 West Broad St. #2204 in Richmond, VA, this establishment has built a strong reputation for its exceptional food quality and outstanding customer service. Maggiano's combines traditional family recipes with a warm, inviting atmosphere, making it a favored destination for both casual diners and special events alike. As an equal opportunity and e-Verify employer, Maggiano's upholds a diverse and inclusive workplace, emphasizing integrity and teamwork across all levels of operation.
The Event Manager role at Magg... Show More
The Event Manager role at Magg... Show More
Job Requirements
- Minimum 3 years’ experience in hotel, catering, or banquet operations
- Experience leading event execution and service teams
- Strong knowledge of banquet service standards and room setups
- Ability to read and execute BEOs, layouts, and event contracts
- Strong organizational and multitasking skills in a fast-paced environment
- Excellent guest-service and conflict-resolution skills
- Proficiency with banquet systems, CRM, or event software
- Ability to work a flexible schedule including nights, weekends, and holidays
Job Qualifications
- Minimum 3 years’ experience in hotel, catering, or banquet operations
- Experience leading event execution and service teams
- Strong knowledge of banquet service standards and room setups
- Ability to read and execute BEOs, layouts, and event contracts
- Strong organizational and multitasking skills in a fast-paced environment
- Excellent guest-service and conflict-resolution skills
- Proficiency with banquet systems, CRM, or event software
Job Duties
- Own all event details once the event is booked and handed off from sales team
- Review contracts, BEOs, and event notes for accuracy and completeness
- Create and manage event timelines, layouts, seating charts, and room assignments
- Coordinate menu selections, special requests, dietary needs, and service style
- Schedule banquet staff based on event size and service requirements
- Lead day-of execution, ensuring events start on time and run according to plan
- Serve as primary on-site contact for hosts during events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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