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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) plan with Company Match
Tuition Assistance
discounted room rates
Training
Development
Career advancement opportunities
Job Description
Concord Hospitality is a distinguished hotel management company known for its commitment to quality, integrity, and exceptional guest experiences. With a strong presence in the hospitality industry, Concord manages a diverse portfolio of hotels that prioritize superior service and community engagement. At its core, Concord Hospitality fosters an "Associate First" culture, promoting growth, balance, and diversity among its team members. The company prides itself on creating a work environment that is recognized as a Great Place to Work for all. Concord Hospitality provides extensive training and development opportunities, ensuring its associates have the resources and support needed to advance their... Show More
Job Requirements
- Education or experience equivalent to event planning, hospitality or related fields
- Demonstrated ability to coordinate and manage events successfully
- Strong communication skills
- Ability to work well under pressure
- Commitment to customer service excellence
- Willingness to lead and inspire a team
- Proficiency with event management tools and software preferred
Job Qualifications
- Proven experience in event planning, hospitality, or related fields
- Strong organizational, time management, and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Detail-oriented with a focus on delivering high-quality results
- Proactive, professional, and guest-focused
Job Duties
- Deliver exceptional customer service to both internal partners and external clients
- Plan, coordinate, and execute all event details, including room blocks, function space, audio-visual needs, catering, and contracts
- Communicate clearly and professionally with clients, vendors, and hotel teams to ensure all event needs are met
- Maintain accurate records and documentation, including BEOs, event orders, group resumes, billing, and schedules
- Manage pre-event, event-day, and post-event activities with a focus on detail, timeliness, and quality
- Understand the hotel’s food & beverage offerings, function spaces, and presentation standards to optimize event experiences
- Monitor and respond promptly to client requests, changes, or issues to ensure satisfaction
- Collaborate with internal departments to maximize event success and guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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