Event Manager

The Hampton Roads Convention Center (HRCC), located in Hampton, Virginia, is a prominent event venue known for hosting a variety of large-scale events including conventions, trade shows, corporate meetings, and social gatherings. This state-of-the-art facility is dedicated to providing exceptional services and a seamless experience for its clients and guests. With a prime location and modern amenities, the HRCC is a key hub for business and entertainment in the region, catering to diverse event requirements with professionalism and efficiency. The center prides itself on its commitment to excellence in event management, making it a preferred destination for planners and organizations looking to execute successful and memorable events.

The HRCC is seeking a dedicated and skilled Event Manager to join its Event Services department. As an essential member of the team reporting to the Director of Sales & Event Services, the Event Manager will be responsible for coordinating and providing professional client services support throughout the planning, organization, and supervision of events held at the center. This full-time exempt role is crucial to ensuring that every event runs smoothly, all client needs are met, and facility policies are strictly followed.

In this role, the Event Manager acts as the primary liaison between clients and the venue, conducting pre-event meetings to discuss set-up options, services, and any additional event-related expenses. They will be tasked with preparing detailed work orders, floor plans, and staffing schedules using industry-specific software to guarantee clear communication of event requirements to all relevant HRCC staff. Accuracy and up-to-date information management for each event are vital, as the Event Manager must keep senior staff and teams informed about any changes or updates.

Moreover, the Event Manager prepares event cost estimates and monitors final billing to ensure financial accuracy and transparency. Responsibilities extend to overseeing on-site event set-ups, maintaining constant contact with clients, responding to their requests, and addressing any concerns or issues promptly. Acting as a liaison on the event floor, the manager ensures that all facilities equipment, physical setups, and labor provisions meet contractual agreements and comply with safety, health, and fire codes.

The Event Manager also coordinates with various service contractors and participates in planning and organizational meetings related to the events and the facility. They may be required to rotate with other facility personnel to serve as Manager on Duty, demonstrating flexibility and strong problem-solving skills while working independently with minimal supervision. This position demands excellent organizational, interpersonal, and communication skills, along with the ability to prioritize multiple projects and maintain professionalism throughout extended, irregular hours which may include nights, weekends, and holidays.

Ideal candidates will possess a Bachelor’s degree and one to two years of related experience or an equivalent combination of education and experience. Supervisory experience is preferred but not mandatory. The role requires a professional appearance and work ethic, collective team collaboration, and a proactive approach in a fast-paced event management environment. The Hampton Roads Convention Center is proud to be an Equal Opportunity and Affirmative Action employer encouraging diverse applicants including women, minorities, individuals with disabilities, and protected veterans to apply. Join our team and contribute to creating exceptional event experiences in one of the region’s leading venues.