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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,500.00 - $72,500.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible work schedule
Employee assistance program
Job Description
The Hampton Roads Convention Center (HRCC), located in Hampton, Virginia, is a prominent event venue known for hosting a variety of large-scale events including conventions, trade shows, corporate meetings, and social gatherings. This state-of-the-art facility is dedicated to providing exceptional services and a seamless experience for its clients and guests. With a prime location and modern amenities, the HRCC is a key hub for business and entertainment in the region, catering to diverse event requirements with professionalism and efficiency. The center prides itself on its commitment to excellence in event management, making it a preferred destination for planners and organizations... Show More
Job Requirements
- Bachelor's degree from an accredited four year college or university
- One to two years related experience and/or training
- Or equivalent combination of education and experience
- Working knowledge of the principles of facility management, services and equipment for a similar facility
- Excellent organizational, planning and interpersonal skills
- Good written and verbal skills
- Ability to prioritize multiple projects
- Demonstrate problem-solving and communication skills
- Supervisory experience preferred
- Professional presentation, appearance and work ethic
- Ability to work under limited supervision and to interact with all levels of staff including management
- Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays
Job Qualifications
- Bachelor's degree from an accredited four year college or university
- One to two years related experience and/or training
- Or equivalent combination of education and experience
- Working knowledge of facility management principles, services, and equipment
- Excellent organizational, planning and interpersonal skills
- Good written and verbal communication skills
- Ability to prioritize multiple projects
- Demonstrated problem-solving and communication skills
- Supervisory experience preferred
- Professional presentation, appearance and work ethic
- Ability to work under limited supervision and interact with all levels of staff including management
- Ability to work long and irregular hours including days, evenings, weekends and holidays
Job Duties
- Conduct pre-event meetings with clients and vendors
- Advise clients of set-up options, services, and additional expenses related to their event
- Coordinate and communicate event requirements to HRCC staff via detailed work orders, floor plans, staffing schedules, and instructions using industry-specific software
- Maintain accurate, up-to-date information on each event and keep senior staff informed of changes
- Prepare event cost estimates and monitor final billing
- Monitor in-house set-up acting as liaison between clients and HRCC staff to ensure successful events meeting contractual, safety, health, and fire code standards
- Coordinate activities with various service contractors for assigned events
- Attend planning, organization, and event-related meetings
- Oversee events maintaining client contact, responding to requests and concerns
- Respond to on-site customer inquiries or complaints
- Rotate with facility personnel as Manager on Duty
- Work independently with judgment and initiative while being flexible to adjust to dynamic situations
- Create and distribute post-event synopses to HRCC staff
- Maintain effective working relationships with employees, clients, exhibitors, and customers
- Work extended and irregular hours including nights, weekends, and holidays as event needs require
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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