Event Manager

Lucky Strike Entertainment, formerly known as Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment delivers unique experiential offerings that include bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling, which is a growing media property with millions of fans worldwide. This innovative and dynamic entertainment company is well-known for creating memorable experiences that combine fun, social interaction, and excellent service for a diverse range of customers. If you are looking for an exciting career in hospitality and event management, Lucky Strike Entertainment offers that and much more.

The role of an Event Operations Manager at Lucky Strike Entertainment is an exceptional opportunity for individuals passionate about managing outstanding events in a lively environment that includes bowling, arcade games, amazing parties, and delicious food. This position involves managing a team of Event Hosts to ensure every event client and guest has an extraordinary experience. Reporting directly to the center's General Manager, the Event Operations Manager plays a critical role in orchestrating the seamless execution of events, coordinating closely with sales and operations teams, and taking personal ownership of client satisfaction. This role requires outstanding organizational and people skills as well as flexibility to work varying shifts including weekends, holidays, and extended hours as needed.

As an Event Operations Manager, you will act as the ultimate host, overseeing event setups, managing your team, and creating a welcoming atmosphere that encourages guests to return. You will build strong relationships with clients, ensuring their event needs are not only met but exceeded while fostering a culture of guest-focused hosting within your team. Utilizing comprehensive event reporting and guest feedback, you will continuously strive for improvement in service quality and operational efficiency. Managing staff scheduling through a client database to forecast events and ensuring staff adherence to HR policies, the position entails both leadership and administrative responsibilities. If you thrive in a fast-paced entertainment setting where no two days are the same and enjoy coordinating celebrations where guests leave satisfied and eager to return, this role could be your next great career move.

The pay range for this position is between $30 and $35 per hour, and Lucky Strike Entertainment offers performance-based incentives along with a competitive total rewards package, including healthcare coverage and various other benefits. This is a fantastic opportunity for event professionals with management experience who are eager to work in a vibrant, high-energy environment where hospitality meets entertainment. Join Lucky Strike Entertainment to make every event memorable and transform your passion for event planning into a bowled new career.