Event Manager

Marriott International is a leading global hospitality company recognized for its commitment to delivering exceptional guest experiences across its extensive portfolio of hotels and resorts worldwide. Known for its dedication to quality service and innovation, Marriott continuously strives to set new standards in the hotel and event management industry. With a robust presence in the market, Marriott International values diversity, fosters inclusive work environments, and supports the professional growth of its associates through comprehensive training and development programs.

This particular role focuses on Event Planning, a critical function in Marriott's hotel operations. The event planner is responsible for managing all aspects of event coordination to ensure seamless execution from the pre-event phase through post-event activities. This position is typically engaged with events of average complexity, working closely with sales teams, property departments, and customers to deliver a superior event experience. Emphasis is placed on maintaining high service standards, managing logistics, providing excellent customer service, and identifying opportunities to enhance the event through upselling and offering tailored enhancements.

The Event Planner plays a pivotal role in bridging the gap between sales and event operations, ensuring smooth transitions and consistent communication among stakeholders. They are expected to manage group room blocks and meeting spaces effectively, participate in site inspections, and assist in the sales process as necessary. The role requires strong problem-solving skills, the ability to manage operational challenges, and the capacity to incorporate current trends in event management and design.

In addition to operational duties, the Event Planner leads and facilitates important meetings with clients and property teams, gathers and acts on feedback to improve service continually, and upholds Marriott's standards for guest satisfaction and service excellence. They also contribute to revenue maximization by forecasting event-related revenue and promoting additional services. The role requires a proactive approach to human resource activities by providing feedback, overseeing service performance, and implementing corrective actions as needed.

Marriott International underscores a commitment to equal employment opportunity, encouraging candidates from diverse backgrounds to apply and contribute to a dynamic workplace culture where every associate's unique experiences and talents are celebrated. This role is ideally suited for professionals with experience or education in hospitality, event management, or business administration who thrive in a customer-focused, fast-paced environment and who can contribute to Marriott's reputation for outstanding event services.