Event Manager

Marriott International stands as a global leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences across its vast portfolio of hotels and resorts worldwide. The company prides itself on fostering an inclusive work environment where diverse backgrounds, talents, and experiences are celebrated and valued. Marriott’s dedication to equal opportunity is embedded in its culture, promoting non-discrimination and providing access to career advancement for individuals from all walks of life. Among its many brands, Westin is particularly focused on empowering guests to enhance their well-being while traveling, with a mission to establish itself as the leading wellness brand in hospitality. This is achieved by offering unique wellness programming and encouraging its associates to embrace their own well-being practices both on and off property.

The Event Planner role at Marriott International is pivotal in ensuring the seamless execution of events from conception through completion, primarily handling events of average complexity with the utmost professionalism and attention to detail. This full-time position is central to the coordination between sales teams, various property departments, and customers to guarantee a high level of service throughout the pre-event, event, and post-event phases. An Event Planner at Marriott is responsible for managing event logistics and operations, ensuring all events proceed smoothly by adhering to established procedures and collaborating effectively with team members and clients. The planner plays a crucial role as the liaison between the sales team and the customer, ensuring a smooth turnover and consistent communication.

In addition to logistical coordination, the Event Planner identifies opportunities to maximize revenue by up-selling products and services, enhancing the event experience with creative solutions tailored to each group’s needs. They are responsible for managing group room blocks and meeting spaces, reviewing billing accuracy with clients, and staying abreast of current trends in event management and design. Exceptional customer service is a cornerstone of this role, with the Event Planner expected to maintain a visible presence with customers, resolve issues proactively, and solicit feedback to foster continuous improvement.

Leading event management teams through formal pre- and post-event meetings, supporting sales and marketing in revenue forecasting, and conducting human resources activities such as coaching and performance feedback are also key responsibilities. The role demands a proactive approach to problem-solving and the ability to develop alternative solutions to operational challenges. At Westin, Event Planners are part of a vibrant team passionate about wellness and guest satisfaction, encouraged to bring their enthusiasm and dedication to work every day.

Marriott International offers a stimulating work environment where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself. Joining Marriott as an Event Planner means being part of a respected hospitality leader that values growth, innovation, and personal well-being.