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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
wellness benefits
401(k)
paid sick days
vacation
Holidays
Tuition Reimbursement
Job Description
Live! By Loews Arlington, TX offers an unparalleled upscale experience where sports, entertainment, and first-class hospitality seamlessly merge to create memories that last a lifetime. Strategically situated between the new Texas Rangers' ballpark and the Dallas Cowboys' Stadium, this vibrant 302-room hotel specializes in delivering top-tier service and amenities. Among its distinguished features are an infinity-edge pool, a rooftop terrace, and expansive floor-to-ceiling windows that frame breathtaking views of the Arlington Entertainment District, a hub of excitement and culture.
Established in 1960, Loews Hotels & Co is a celebrated operator of iconic hotels and resorts across the United States... Show More
Established in 1960, Loews Hotels & Co is a celebrated operator of iconic hotels and resorts across the United States... Show More
Job Requirements
- Bachelor's degree preferred
- Minimum one year of experience in event management, sales, or related experience in a full-service hotel environment or minimum two years of experience in guest-facing customer service or hospitality role
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Knowledge of hotel operational departments
- Excellent communication and interpersonal skills
- Ability to manage multiple projects and deadlines effectively
- Flexibility to work weekends and holidays
- Strong organizational skills
- Ability to build and maintain client relationships
- Experience with Delphi software preferred
Job Qualifications
- Minimum one year of experience in event management, sales, or related experience, in full-service hotel environment or minimum two years of experience in guest-facing customer service and or hospitality role
- Knowledge of hotel operational departments
- Must be able to partner effectively with clients, guests, and all levels of hotel staff and management
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Delphi experience preferred
- Diagramming software experience preferred
- Must be able to work a flexible schedule, including weekends and holidays, as needed
Job Duties
- Review all assigned group files including contracts and addenda for accuracy
- Lead client correspondence including facilitating all client communication and introduction to operational and vendor partners
- Build client relationships through maintenance of consistent, professional communication and support
- Outline all details of convention events in the form of Banquet Event Orders and other reports to provide timely information to hotel departments regarding set-up, purchasing, and scheduling needs
- Communicate all event details, deadlines, and key documents to clients, obtain approvals and ensure client understanding of event planning process
- Partner with and advocate for group reservation desk and group credit and billing departments regarding receipt and input of all group reservation and payment needs
- Prepare impactful group resumes containing all relevant event information needed for successful operational execution
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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