Event Manager

San Diego, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $72,000.00 - $75,000.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

401(k) matching

Employee Referral Bonus

Free green fees and range balls

Employee Discounts

Paid Time Off

Job Description

The Lakehouse Resort, located on the picturesque shores of Lake San Marcos, is a distinguished hospitality destination known for its blend of luxury and a relaxed, summer lake house atmosphere. Offering 143 spacious rooms equipped with breathtaking views, spa-like showers, Serenity memory foam beds, over 100 channels of high-definition television including premium movie channels, complimentary wireless internet access, and a magnificent lobby featuring a fireplace, library, and board games, the resort promises an unforgettable stay for its guests. Amenities extend beyond the rooms to include two spacious pool decks with hot tubs, hammocks, fire pits, and 24-hour in-room dining, ensuring convenience and comfort around the clock. The resort is celebrated for its exceptional guest service and affordable luxury, making it the ideal venue for both relaxation and special events. The onsite golf experience is unparalleled, with the Links at Lakehouse Resort offering an 18-hole championship course, a driving range, and an 18-hole executive golf course designed to accommodate players of all skill levels. Dining options include Brickmans, a restaurant serving fine dining meals throughout the day ranging from breakfast and Sunday brunch to lunch and dinner, with full-room service menus available for in-room dining guests as well.\n\nAs an Event Manager at The Lakehouse Resort, you will play a crucial role in orchestrating memorable events that align with the resort's reputation for excellence and guest satisfaction. This full-time, exempt position offers a competitive salary range of $72,000 to $75,000 annually, along with bonus potential. You will be the driving force behind the planning and execution of significant events, particularly focusing on weddings, from initial client contact through to the flawless conclusion of the event. Emphasizing a strong "can-do" mindset, this position requires dedication to managing every event detail including client liaison, contract negotiation, budget management, and coordination with various departments and vendors. Responsibilities include crafting detailed event schedules, ensuring seamless communication among stakeholders, and upholding the resort's high standards at all client engagements including trade shows and networking functions. Your leadership will extend to mentoring team members and collaborating with the marketing and sales departments to foster growth and maintain the resort's competitive edge in the event management landscape. Being a key player in achieving monthly booking targets and contributing strategically in revenue and sales forecast meetings, you will have a direct impact on the resort's continued success and reputation. The role demands flexibility, requiring work during varied shifts including nights, weekends, and holidays to meet project and property needs. This opportunity is ideal for a motivated professional eager to contribute to a dynamic team at a premier resort and golf destination, with comprehensive benefits including medical and dental insurance, company-provided vision and life insurance, a company matching 401(k) program, employee referral bonuses, free green fees and range balls, generous employee discounts, and exclusive access to local attractions such as Belmont Park's rides and attractions passes.

Job Requirements

Bachelor's degree in hospitality, event management, or related field preferred
3+ years of experience in wedding planning, sales, or hotel sales preferred
Proficiency with Opera, Oracle Cloud or similar hotel room systems
Strong communication and organizational skills
Ability to work various shifts including nights, weekends, and holidays
Capacity to manage multiple projects simultaneously
Physical ability to attend site inspections and client visits
Commitment to maintaining positive team relations
Willingness to travel locally for trade shows and networking
Demonstrated ability to meet sales and booking goals

Job Qualifications

3+ years of wedding planning and sales experience, hotel sales preferred
Opera, Oracle Cloud or relative rooms system experience required
Excellent verbal and written communication skills
Proficiency in computer applications including Microsoft Word and Excel preferred
Ability to coach, counsel, and develop employees
Strong leadership skills and ability to motivate a team culture
Experience setting the scene for high performance in a team environment

Job Duties

Emphasize wedding planning, detailing, and execution
Provide exceptional customer service through relationship development with clients
Gather information about client objectives, budget, and preferences
Provide advice and suggestions regarding food and beverage menus, décor, and entertainment
Create schedules of all activities for staff to follow during events
Communicate with vendors and suppliers before, during, and after events
Manage event budget to ensure costs stay within budget expectations
Work with banquet department staff including servers and kitchen staff
Prepare correspondence for clients, booking reports, and maintain files
Demonstrate professional presentation skills at industry trade shows, sales calls, and networking functions
Maintain awareness with key account contacts and meet monthly booking goals
Communicate account information to appropriate departments via hotel systems
Sell the hotel aggressively using solution-based approaches
Maintain knowledge of competition in current and changing conditions
Maintain integrity of sales records and reports including databases and sales forecasts
Participate in revenue strategy and forecast meetings
Join team brainstorming sessions and client events as requested
Conduct site inspections and escort client visits
Promote the hotel through industry involvement and exposure at events
Maintain positive employee relations and work with the marketing team on sales initiatives
Ensure team follows company procedures and policies
Support development, training, and mentoring of associates
Perform other job-related projects or duties as requested