Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $43,200.00 - $72,000.00
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) with Company Match
Tuition Assistance
discounted room rates at Concord-managed hotels
Training
Development
Career advancement opportunities

Job Description

Concord Hospitality is a well-established hospitality management company known for its dedication to delivering exceptional guest experiences across its portfolio of hotels and resorts. With a strong commitment to excellence, Concord Hospitality fosters an inclusive and supportive environment where team members are encouraged to grow and thrive. The company prioritizes integrity, transparency, respect, and professionalism in all aspects of its operations, making it a great place to work for all employees. Concord Hospitality manages a diverse range of properties offering top-tier accommodations and services, positioning itself as a leader in the hospitality industry. The company's culture focuses on inspiring greatness, supporting team member development, and caring for employees and their families, ensuring a positive workplace atmosphere.

The role of an Event Manager at Concord Hospitality is a critical position responsible for the meticulous planning and execution of various events that align with the company’s high standards. This full-time position demands a detail-oriented, enthusiastic professional who excels in managing all facets of event coordination to ensure memorable and flawless experiences for both clients and attendees. The Event Manager acts as a liaison between internal teams, clients, and vendors, overseeing logistical details such as room blocks, space allocation, audio-visual requirements, catering services, and contract arrangements. Effective communication and organizational skills are paramount in this role, as the Event Manager ensures seamless coordination from the initial planning stages through post-event activities.

Responsibilities extend beyond logistics, encompassing the delivery of exceptional customer service to internal partners and external clients alike. The Event Manager must remain proactive, responding swiftly to client requests, managing changes, and resolving any issues to uphold client satisfaction. A deep understanding of the hotel’s food and beverage offerings, function spaces, and presentation standards is essential to optimize the event experience. Collaboration with various internal departments is vital to maximize event success and guest satisfaction while maintaining accurate records such as event orders, billing, and schedules.

Concord Hospitality values professionals who can inspire team members to reach their full potential and foster a positive work environment defined as a Great Place to Work. The Event Manager at Concord Hospitality is not only a skilled planner but also a motivational leader who encourages growth, upholds the company’s core values, and prioritizes the well-being of their team. This role offers an opportunity to work in a dynamic and fast-paced environment, contributing to events of various sizes and complexities, while benefiting from Concord Hospitality's commitment to professional development, competitive compensation, and comprehensive benefits packages.

Job Requirements

  • Education level as required by the company
  • Relevant experience in event management or hospitality
  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • Strong organizational skills
  • Attention to detail
  • Proactive and guest-focused attitude

Job Qualifications

  • Proven experience in event planning, hospitality, or related fields
  • Strong organizational, time management, and communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Detail-oriented with a focus on delivering high-quality results
  • Proactive, professional, and guest-focused

Job Duties

  • Inspire greatness in your team
  • Encourage and support team members to reach their full potential
  • Create a work environment that is a great place to work for all
  • Lead with integrity, transparency, respect, and professionalism
  • Care for your team and their families
  • Deliver exceptional customer service to both internal partners and external clients
  • Plan, coordinate, and execute all event details including room blocks, function space, audio-visual needs, catering, and contracts
  • Communicate clearly and professionally with clients, vendors, and hotel teams to ensure all event needs are met
  • Maintain accurate records and documentation including BEOs, event orders, group resumes, billing, and schedules
  • Manage pre-event, event-day, and post-event activities with a focus on detail, timeliness, and quality
  • Understand the hotel's food and beverage offerings, function spaces, and presentation standards to optimize event experiences
  • Monitor and respond promptly to client requests, changes, or issues to ensure satisfaction
  • Collaborate with internal departments to maximize event success and guest satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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