Event Manager

Murfreesboro, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $43,500.00 - $72,400.00

Work Schedule

Flexible

Weekend Shifts

Benefits

bonus eligibility

Health Insurance

401(k) with Company Match

paid sick days

Paid holidays

Paid vacation after 6 months

paid bereavement

Pet insurance

Paid pet bereavement

Training and Development

career growth

Tuition Reimbursement

Free onsite parking

Discounted bus passes

Complimentary Meals

Community Volunteer Opportunities

Team member hotel rates

Other discounts and perks

Job Description

Loews Vanderbilt Hotel, located in Nashville, Tennessee, offers guests an exceptional blend of traditional Southern hospitality and modern luxury. Situated minutes away from Nashville's iconic attractions, this hotel serves as a perfect gateway for visitors eager to explore the vibrant music scene, cultural landmarks, and dynamic culinary offerings that define the city. Loews Hotels & Co, founded in 1960, operates luxury hotels and resorts known for their exceptional service and welcoming atmosphere. The Vanderbilt property emphasizes inclusivity, growth, and a team-oriented environment where employees are valued for their individuality and professional ambitions. The hotel is also proud to have been named to the 2025 TopWorkplaces list, underscoring its commitment to a positive workplace culture that embraces diversity and fosters career development opportunities across departments including Guest Services, Finance, Culinary, and IT. The Event Manager position at Loews Nashville Hotel at Vanderbilt Plaza is pivotal to delivering the hallmark excellence and personalized experiences that guests expect. This role involves overseeing every aspect of event coordination and execution for convention, meeting, and rooms-only events from initial assignment to final payment processing. The Event Manager will collaborate closely with all hotel departments to ensure that client specifications and Loews standards are met with precision and enthusiasm. This includes managing event details, maintaining client communications, preparing banquet event orders, and driving revenue growth while surpassing client expectations. The role demands creativity, effective communication, time management, and a detail-oriented mindset capable of balancing multiple projects simultaneously within a fast-paced hospitality environment. As part of the team, the Event Manager contributes significantly to the operational success of the hotel and helps build enduring client relationships that promote repeat business and strengthen the property’s reputation in the market. Additionally, this bonus-eligible role offers competitive benefits such as health and wellness programs, 401(k) with company match, paid sick days and holidays, pet insurance, tuition reimbursement, free onsite parking, complimentary meals, and team member discounts. This supportive and growth-focused workplace invites professionals eager to be part of a genuine Nashville experience and to make impactful contributions to a landmark hotel property focused on excellence and service.

Job Requirements

Minimum one year of experience in event management, sales, or related experience in full-service hotel environment or minimum two years of experience in guest-facing customer service and or hospitality role
knowledge of hotel operational departments
must be able to partner effectively with clients, guests, and all levels of hotel staff and management
proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Delphi experience preferred
diagramming software experience preferred
must be able to work a flexible schedule, including weekends and holidays, as needed

Job Qualifications

Minimum one year of experience in event management, sales, or related experience in a full-service hotel environment or minimum two years of experience in guest-facing customer service and or hospitality role
knowledge of hotel operational departments
proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Delphi experience preferred
diagramming software experience preferred
must be able to partner effectively with clients, guests, and all levels of hotel staff and management
must be able to work a flexible schedule, including weekends and holidays, as needed

Job Duties

Review all assigned group files including contracts and addenda for accuracy
lead client correspondence including facilitating all client communication and introduction to operational and vendor partners
build client relationships through maintenance of consistent, professional communication and support
outline all details of convention events in the form of banquet event orders and other reports to provide timely information to hotel departments regarding set-up, purchasing, and scheduling needs
communicate all event details, deadlines, and key documents to clients, obtain approvals and ensure client understanding of event planning process
partner with and advocate for group reservation desk and group credit and billing departments regarding receipt and input of all group reservation and payment needs
prepare impactful group resumes containing all relevant event information needed for successful operational execution
distribute accurate and thoroughly detailed banquet event orders and group resumes by established deadlines to appropriate hotel departments
determine event needs for pre-convention and other internal or guest facing planning meetings for all assigned groups, then coordinate and lead those meetings
maintain accuracy of booking information in Delphi, including blocking of space, food & beverage function details, attachment of signed key event support documents
accurately forecast and report out on group food and beverage spend
oversee group room block performance, and report out on rooms utilization
drive incremental banquet food and beverage and room rental revenue to achieve department budget goals
attend all relevant hotel meetings and presents where appropriate including department, staff, resume review, and banquet event order meetings
other duties as assigned