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Job Overview

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Compensation

Salary
Range $45,800.00 - $76,400.00

Job Description

Lakehouse Resort is a prestigious hospitality venue known for its picturesque setting, exceptional service, and versatile event spaces. Established as a premier destination for weddings, corporate events, and social gatherings, the resort combines serene natural landscapes with top-tier amenities to create unforgettable experiences for its clients. Whether hosting intimate celebrations or grand-scale functions, Lakehouse Resort prides itself on attention to detail, personalized service, and seamless event execution, making it a sought-after location for memorable occasions.

The role of Event Manager at Lakehouse Resort is integral to maintaining the high standards and reputation of the venue. This full-time position require... Show More

Job Requirements

  • Bachelor's degree in hospitality management, event planning, or related field preferred
  • minimum 3 years of experience in event management or hospitality industry
  • strong negotiation and contract management skills
  • ability to work flexible hours including weekends and holidays
  • excellent problem-solving skills and attention to detail
  • valid driver's license
  • proficiency in relevant software applications
  • ability to work well under pressure
  • excellent interpersonal skills
  • team player mindset

Job Qualifications

  • Proven experience in event management or related hospitality roles
  • strong customer service and communication skills
  • ability to manage budgets effectively
  • excellent organizational and multitasking abilities
  • proficiency in coordinating with multiple departments and vendors
  • knowledge of food and beverage planning and event logistics
  • experience with sales and marketing strategies
  • ability to develop and maintain client relationships
  • leadership skills including training and mentoring team members
  • familiarity with industry trends and competitive landscape
  • professional presentation skills
  • computer proficiency including hotel database and sales forecasting tools

Job Duties

  • High emphasis and focus on wedding planning, detailing, and execution
  • provide exceptional customer service through relationship development with the client, gather information about client objectives, budget, and preferences
  • provide advice and suggestions regarding food and beverage menus, decor, and entertainment
  • create schedules of all activities for staff to follow during events
  • communicate with all vendors and suppliers before, during, and after the event
  • responsible for managing event budget to ensure costs stay within the budgetary expectations
  • work with banquet department staff including servers, kitchen staff, and other workers
  • prepare correspondence for clients, internal booking reports and file maintenance
  • demonstrate your professional presentation skills at industry trade shows, sales calls and networking functions
  • maintain top of mind awareness with key account contacts, sales calls, networking, entertainment
  • meet monthly booking goals as indicated by the annual business plan and budget
  • communicate all account information to appropriate departments via hotel database systems
  • sell the hotel aggressively, utilizing a solution-based approach to securing business in a way that delivers positively against customer and account needs
  • maintain a working knowledge and awareness of the competition in current and changing conditions
  • responsible for maintaining the integrity of sales records and reports including the sales database, account files and sales forecast
  • actively participate in revenue strategy and forecast meetings with revenue manager and other members of the leadership team
  • participate in team brainstorming sessions, hotel staff meetings and client events as required for specific business situations, or as requested by director of sales and marketing or general manager
  • conduct site inspections, escort client visits, actively entertain and personally interact with customers, as appropriate for transient travel development
  • promote the hotel through regular industry involvement and exposure at local and national events
  • maintain positive employee relations in a supportive, team-oriented environment
  • work with the marketing team for sales initiatives on different mediums like the internet, print and electronic media
  • ensure that the team follows the companys procedures and policies
  • actively support the development, training, and mentoring of associates and accept such responsibilities as assigned by the director of sales and marketing or general manager
  • perform other job-related projects or duties as requested by director of sales and marketing

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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