Event Manager

Oceanside, CA, USA|

Job Overview

Compensation

Salary

Range $45,800.00 - $76,400.00

Job Description

Lakehouse Resort is a prestigious hospitality venue known for its picturesque setting, exceptional service, and versatile event spaces. Established as a premier destination for weddings, corporate events, and social gatherings, the resort combines serene natural landscapes with top-tier amenities to create unforgettable experiences for its clients. Whether hosting intimate celebrations or grand-scale functions, Lakehouse Resort prides itself on attention to detail, personalized service, and seamless event execution, making it a sought-after location for memorable occasions.

The role of Event Manager at Lakehouse Resort is integral to maintaining the high standards and reputation of the venue. This full-time position requires a proactive and dynamic individual who can manage all aspects of event planning and coordination from inception to completion. An Event Manager is expected to exhibit a "can-do" attitude, working collaboratively with various departments and external vendors to deliver flawless events. A primary focus of this role is wedding planning, encompassing the detailed coordination and successful execution of the couples' big day. The position involves engaging with clients to understand their objectives, budget, and preferences in order to provide expert advice on food and beverage menus, décor, and entertainment options.

Beyond direct client interaction, the Event Manager is responsible for preparing comprehensive schedules for event staff, liaising with vendors and suppliers throughout all stages of an event, and managing the event budget to ensure expenses stay within set limits. This role also requires communication and coordination with the banquet and kitchen teams to ensure smooth service delivery during events. Additional duties include maintaining accurate records and reports, participating in marketing and sales initiatives, attending industry trade shows, and actively supporting the training and mentoring of junior staff.

Success in this role demands an individual who is detail-oriented, customer-focused, and capable of working under pressure while managing multiple events simultaneously. The Event Manager plays a vital role in driving sales, nurturing client relationships, and enhancing the resort's market presence through strategic engagement and industry involvement. With responsibilities spanning client management, operational logistics, financial oversight, and team leadership, this position offers a comprehensive opportunity for a skilled professional to influence the guest experience positively and contribute significantly to Lakehouse Resort's continued growth and success.

Job Requirements

Bachelor's degree in hospitality management, event planning, or related field preferred
minimum 3 years of experience in event management or hospitality industry
strong negotiation and contract management skills
ability to work flexible hours including weekends and holidays
excellent problem-solving skills and attention to detail
valid driver's license
proficiency in relevant software applications
ability to work well under pressure
excellent interpersonal skills
team player mindset

Job Qualifications

Proven experience in event management or related hospitality roles
strong customer service and communication skills
ability to manage budgets effectively
excellent organizational and multitasking abilities
proficiency in coordinating with multiple departments and vendors
knowledge of food and beverage planning and event logistics
experience with sales and marketing strategies
ability to develop and maintain client relationships
leadership skills including training and mentoring team members
familiarity with industry trends and competitive landscape
professional presentation skills
computer proficiency including hotel database and sales forecasting tools

Job Duties

High emphasis and focus on wedding planning, detailing, and execution
provide exceptional customer service through relationship development with the client, gather information about client objectives, budget, and preferences
provide advice and suggestions regarding food and beverage menus, decor, and entertainment
create schedules of all activities for staff to follow during events
communicate with all vendors and suppliers before, during, and after the event
responsible for managing event budget to ensure costs stay within the budgetary expectations
work with banquet department staff including servers, kitchen staff, and other workers
prepare correspondence for clients, internal booking reports and file maintenance
demonstrate your professional presentation skills at industry trade shows, sales calls and networking functions
maintain top of mind awareness with key account contacts, sales calls, networking, entertainment
meet monthly booking goals as indicated by the annual business plan and budget
communicate all account information to appropriate departments via hotel database systems
sell the hotel aggressively, utilizing a solution-based approach to securing business in a way that delivers positively against customer and account needs
maintain a working knowledge and awareness of the competition in current and changing conditions
responsible for maintaining the integrity of sales records and reports including the sales database, account files and sales forecast
actively participate in revenue strategy and forecast meetings with revenue manager and other members of the leadership team
participate in team brainstorming sessions, hotel staff meetings and client events as required for specific business situations, or as requested by director of sales and marketing or general manager
conduct site inspections, escort client visits, actively entertain and personally interact with customers, as appropriate for transient travel development
promote the hotel through regular industry involvement and exposure at local and national events
maintain positive employee relations in a supportive, team-oriented environment
work with the marketing team for sales initiatives on different mediums like the internet, print and electronic media
ensure that the team follows the companys procedures and policies
actively support the development, training, and mentoring of associates and accept such responsibilities as assigned by the director of sales and marketing or general manager
perform other job-related projects or duties as requested by director of sales and marketing